Deskware vs InGenius Connector Enterprise

Starting Price

$29.00/month/user

$32.00/month/user

Best For

Deskware is incredibly customizable, making it the ideal customer support solution for any industry. The scalable pricing model also makes it a great option for businesses of any size.

InGenius services companies around the world, from all industries that have inbound and/or outbound phone agents. Contact centers, customer service departments and sales teams are our typical market.

Rating


5 / 5
(1)

4.5 / 5
(2)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 2 screenshots 171244 thumb
View 5 screenshots 162552 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Deskware vs InGenius Connector Enterprise

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share Share Your Comparison of InGenius Connector Enterprise vs Deskware