SuperOffice CRM vs Whatfix

Starting Price

$44.00/month/user

Not provided by vendor

Best For

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Rating


4 / 5
(100)


4.5 / 5
(57)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 101364 thumb
View 5 screenshots 127242 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SuperOffice CRM vs Whatfix

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