SuperOffice CRM vs Zendesk

Starting Price

$44.00/month/user

$5.00/month/user

Best For

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4 / 5
(99)


4.5 / 5
(2167)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 101364 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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SuperOffice CRM vs Zendesk

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