LiveChat vs Qelp

Starting Price

$16.00/month/user

$0.01

Best For

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Telecom operators, Internet service providers, Consumer electronics companies, Software companies, MVNOs, Publishing & Education companies, Retailers and more.

Rating


4.5 / 5
(914)
Read All Reviews

4 / 5
(1)

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


4.5 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management

Screenshots

View 5 screenshots 105403 thumb
View 5 screenshots 162696 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveChat vs Qelp

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