Zoho Desk vs Panviva

Starting Price

$12.00/month

Not provided by vendor

Best For

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Highly regulatory industries such as Finance, Utilities, Banking, Health Plans and Health Systems rely on Panviva to provide their employees with the right information at their moment of need.

Rating


4.5 / 5
(1564)


5 / 5
(1)

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
Not provided by vendor

Screenshots

View 5 screenshots 153423 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Zoho Desk vs Panviva

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