Kayako vs Trust+

Starting Price

$15.00/month/user

Not provided by vendor

Best For

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Trust+ is designed for customer service organisations with the highest quality levels. Trust+ brings unprecedented transparency and is a clear brand statement of trust.

Rating


4 / 5
(149)

(0)

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
Not provided by vendor

Screenshots

View 5 screenshots 63439 thumb
View 5 screenshots 1933 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Kayako vs Trust+

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