Kayako vs Trust+

Best For

Who Uses This Software?

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Trust+ is designed for customer service organisations with the highest quality levels. Trust+ brings unprecedented transparency and is a clear brand statement of trust.

Target Customer Size (Users)

1 - 1000+

1 - 499

Pricing

Starting Price

$15.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
Not provided by vendor

Screenshots

View 5 screenshots 63439 thumb
View 5 screenshots 1933 thumb

Ratings

Overall


4 / 5
(144)
(0)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Trust+ vs Kayako


Kayako vs Trust+

Trust+

by ServeMeBest

Best For

Who Uses This Software?

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Trust+ is designed for customer service organisations with the highest quality levels. Trust+ brings unprecedented transparency and is a clear brand statement of trust.

Target Customer Size (Users)

1 - 1000+

1 - 499

Pricing

Starting Price

$15.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
Not provided by vendor

Ratings

Overall


4 / 5
(144)
(0)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Trust+ vs Kayako