# Page 2 | Best Customer Success Software 2026 | Capterra

> Page 2 - Find the top Customer Success software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-success-software

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# Best Customer Success Software - Page 2

[## Zight](https://www.capterra.com/p/154298/CloudApp/)

[4.6 (185)](https://www.capterra.com/p/154298/CloudApp/reviews/)

Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs. [Learn more about Zight](https://www.capterra.com/p/154298/CloudApp/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

83% recommend this product

[## Vivantio](https://www.capterra.com/p/216733/Vivantio/)

[4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/)

Cloud-based, scalable service management software for internal- and external-facing support teams. [Learn more about Vivantio](https://www.capterra.com/p/216733/Vivantio/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Missive](https://www.capterra.com/p/152884/Missive/)

[4.9 (171)](https://www.capterra.com/p/152884/Missive/reviews/)

Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. [Learn more about Missive](https://www.capterra.com/p/152884/Missive/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

94% recommend this product

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[## Textline](https://www.capterra.com/p/168213/Textline/)

[4.9 (168)](https://www.capterra.com/p/168213/Textline/reviews/)

Textline is a business texting platform that centralizes messaging, supports teamwork, and ensures secure, compliant communication. [Learn more about Textline](https://www.capterra.com/p/168213/Textline/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

95% recommend this product

[## Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

[4.2 (138)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Method CRM helps QuickBooks users close more deals and support customers with synced data and customizable workflows. [Learn more about Method CRM](https://www.capterra.com/p/130389/Method-CRM/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

[4.7 (132)](https://www.capterra.com/p/130044/LearnUpon/reviews/)

Over 1,600 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals. [Learn more about LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

87% recommend this product

[## Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)

[4.7 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/)

Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value & deliver a 5-star experience. [Learn more about Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

95% recommend this product

[## TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/)

[4.6 (114)](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/reviews/)

TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. [Learn more about TeamSupport Messaging & Live Chat](https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

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85% recommend this product

[## Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)

[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control. [Learn more about Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

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97% recommend this product

[## Vectera](https://www.capterra.com/p/176498/Vectera/)

[4.8 (104)](https://www.capterra.com/p/176498/Vectera/reviews/)

The better way to meet customers online Vectera is the easy way to schedule appointments and conduct secure video meetings. [Learn more about Vectera](https://www.capterra.com/p/176498/Vectera/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

100% recommend this product

[## Survicate](https://www.capterra.com/p/132914/Survicate/)

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. [Learn more about Survicate](https://www.capterra.com/p/132914/Survicate/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

[4.8 (96)](https://www.capterra.com/p/157679/OnePageCRM/reviews/)

A super simple and intuitive CRM trusted by small businesses in 80+ countries [Learn more about OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Bettermode](https://www.capterra.com/p/178753/Bettermode/)

[4.7 (94)](https://www.capterra.com/p/178753/Bettermode/reviews/)

Bettermode is an all-in-one community platform that unifies knowledge base, Q&A, and resource center to drive customer success. [Learn more about Bettermode](https://www.capterra.com/p/178753/Bettermode/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey. [Learn more about Product Fruits](https://www.capterra.com/p/227997/Product-Fruits/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Groove](https://www.capterra.com/p/143005/Groove/)

[4.5 (87)](https://www.capterra.com/p/143005/Groove/reviews/)

Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. [Learn more about Groove](https://www.capterra.com/p/143005/Groove/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## servis.ai](https://www.capterra.com/p/167757/FreeAgent-Network/)

[4.6 (71)](https://www.capterra.com/p/167757/FreeAgent-Network/reviews/)

FreeAgent is a fully-featured Customer Success platform that effectively enables your team to resolve issues. [Learn more about servis.ai](https://www.capterra.com/p/167757/FreeAgent-Network/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Upnify CRM](https://www.capterra.com/p/232132/Upnify-CRM/)

[4.8 (64)](https://www.capterra.com/p/232132/Upnify-CRM/reviews/)

Upnify CRM, designed by sales Professionals, is the sales management system that will help you to increase your company's revenue. [Learn more about Upnify CRM](https://www.capterra.com/p/232132/Upnify-CRM/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)

[4.7 (64)](https://www.capterra.com/p/175189/GuideCX/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/)

GUIDEcx is a customer onboarding solution designed to reduce churn and speed up time to value.  [Learn more about GUIDEcx](https://www.capterra.com/p/175189/GuideCX/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Higher Logic Vanilla](https://www.capterra.com/p/141384/Vanilla/)

[4.4 (63)](https://www.capterra.com/p/141384/Vanilla/reviews/)

Higher Logic Vanilla is the most trusted customer community solution for those serious about delivering exceptional experiences. [Learn more about Higher Logic Vanilla](https://www.capterra.com/p/141384/Vanilla/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Modjo](https://www.capterra.com/p/215663/Modjo/)

[4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/)

Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling. [Learn more about Modjo](https://www.capterra.com/p/215663/Modjo/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Userpilot](https://www.capterra.com/p/179187/Userpilot/)

[4.6 (57)](https://www.capterra.com/p/179187/Userpilot/reviews/)

Userpilot is a product growth platform that allows product teams build in-app onboarding, get insightful analytics and user feedback. [Learn more about Userpilot](https://www.capterra.com/p/179187/Userpilot/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Froged](https://www.capterra.com/p/196490/Froged/)

[4.5 (56)](https://www.capterra.com/p/196490/Froged/reviews/)

FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools. [Learn more about Froged](https://www.capterra.com/p/196490/Froged/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Skalin](https://www.capterra.com/p/236134/Skalin/)

[4.9 (55)](https://www.capterra.com/p/236134/Skalin/reviews/)

Skalin - Experience the future of Customer Success [Learn more about Skalin](https://www.capterra.com/p/236134/Skalin/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)

[4.7 (52)](https://www.capterra.com/p/177546/UserGuiding/reviews/)

UserGuiding is the smartest choice for product teams looking to drive revenue & adoption growth with superior self-service experiences. [Learn more about UserGuiding](https://www.capterra.com/p/177546/UserGuiding/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Liveoak](https://www.capterra.com/p/145292/Liveoak/)

[4.4 (52)](https://www.capterra.com/p/145292/Liveoak/reviews/)

Liveoak Technologies. We get virtual business done. [Learn more about Liveoak](https://www.capterra.com/p/145292/Liveoak/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Unless](https://www.capterra.com/p/176246/Unless/)

[4.7 (50)](https://www.capterra.com/p/176246/Unless/reviews/)

UNLESS provides the leading AI-powered Customer Success Platform for Europe's financial services sector.  [Learn more about Unless](https://www.capterra.com/p/176246/Unless/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

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Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## LaunchBay](https://www.capterra.com/p/10019610/Motion-io/)

[4.8 (49)](https://www.capterra.com/p/10019610/Motion-io/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/)

The client experience platform for B2B teams. Branded portals, workflow automation, and real-time visibility — all in one place. [Learn more about LaunchBay](https://www.capterra.com/p/10019610/Motion-io/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## MeltingSpot](https://www.capterra.com/p/218854/MeltingSpot/)

[4.6 (49)](https://www.capterra.com/p/218854/MeltingSpot/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/)

Enhance your Customer Success strategy, offering proactive, personalized training and in-app learning for better user engagement. [Learn more about MeltingSpot](https://www.capterra.com/p/218854/MeltingSpot/)

Customer Success features reviewers most value

Activity Dashboard

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Collaboration Tools

Customer Engagement

Health Score

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Reporting/Analytics

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Usage Tracking/Analytics

[## 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/)

[4.3 (49)](https://www.capterra.com/p/121250/Cloud-Call-Center/reviews/)

Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees. [Learn more about 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Gainsight CS](https://www.capterra.com/p/148980/Gainsight/)

[4.4 (48)](https://www.capterra.com/p/148980/Gainsight/reviews/)

Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement. [Learn more about Gainsight CS](https://www.capterra.com/p/148980/Gainsight/)

Customer Success features reviewers most value

Activity Dashboard

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Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

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[## Aligned](https://www.capterra.com/p/265841/Aligned/)

[4.9 (47)](https://www.capterra.com/p/265841/Aligned/reviews/)

Build personalized workspaces for each deal, uncover blindspots and win more deals.  [Learn more about Aligned](https://www.capterra.com/p/265841/Aligned/)

Customer Success features reviewers most value

Activity Dashboard

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Health Score

Onboarding

Reporting/Analytics

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[## Ecosystems](https://www.capterra.com/p/144854/ecosystems/)

[4.7 (44)](https://www.capterra.com/p/144854/ecosystems/reviews/)

Ecosystems is the first revenue operating system (OS) built entirely on value. [Learn more about Ecosystems](https://www.capterra.com/p/144854/ecosystems/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

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Health Score

Onboarding

Reporting/Analytics

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Usage Tracking/Analytics

[## Chaty](https://www.capterra.com/p/244582/Chaty/)

[5.0 (41)](https://www.capterra.com/p/244582/Chaty/reviews/)

Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger & more. [Learn more about Chaty](https://www.capterra.com/p/244582/Chaty/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

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Customer Engagement

Health Score

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Reporting/Analytics

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[## SmartKarrot](https://www.capterra.com/p/189459/SmartKarrot/)

[4.4 (37)](https://www.capterra.com/p/189459/SmartKarrot/reviews/)

Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion [Learn more about SmartKarrot](https://www.capterra.com/p/189459/SmartKarrot/)

Customer Success features reviewers most value

Activity Dashboard

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Health Score

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Reporting/Analytics

Task Management

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[## Channels](https://www.capterra.com/p/141537/Crazy-Call/)

[4.8 (36)](https://www.capterra.com/p/141537/Crazy-Call/reviews/)

Channels is a data-driven Customer Success Software with free Web calls for you and your customers along with multiple other features. [Learn more about Channels](https://www.capterra.com/p/141537/Crazy-Call/)

Customer Success features reviewers most value

Activity Dashboard

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[## SubscriptionFlow](https://www.capterra.com/p/197713/SubscriptionFlow/)

[4.7 (35)](https://www.capterra.com/p/197713/SubscriptionFlow/reviews/)

SubscriptionFlow is automated subscription management & payment processing platform for businesses to manage recurring billing/payments [Learn more about SubscriptionFlow](https://www.capterra.com/p/197713/SubscriptionFlow/)

Customer Success features reviewers most value

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Health Score

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Reporting/Analytics

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[## Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)

[4.6 (35)](https://www.capterra.com/p/136412/Skilljar/reviews/)

Skilljar's external LMS enables businesses to deliver personalized learning programs and connect learning to revenue.  [Learn more about Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)

Customer Success features reviewers most value

Activity Dashboard

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Health Score

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Reporting/Analytics

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Usage Tracking/Analytics

[## Totango](https://www.capterra.com/p/222281/Totango/)

[3.7 (33)](https://www.capterra.com/p/222281/Totango/reviews/)

Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.  [Learn more about Totango](https://www.capterra.com/p/222281/Totango/)

Customer Success features reviewers most value

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Health Score

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[## SalesDirector.ai](https://www.capterra.com/p/170868/SalesDirector-ai/)

[4.5 (31)](https://www.capterra.com/p/170868/SalesDirector-ai/reviews/)

Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack. [Learn more about SalesDirector.ai](https://www.capterra.com/p/170868/SalesDirector-ai/)

Customer Success features reviewers most value

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[## Retently](https://www.capterra.com/p/151754/Retently-NPS/)

[4.9 (30)](https://www.capterra.com/p/151754/Retently-NPS/reviews/)

Track key CX metrics: NPS, CSAT & CES, collect and provide valuable insights into your customer feedback.  [Learn more about Retently](https://www.capterra.com/p/151754/Retently-NPS/)

Customer Success features reviewers most value

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[## elevio](https://www.capterra.com/p/166667/elevio/)

[4.6 (30)](https://www.capterra.com/p/166667/elevio/reviews/)

Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff. [Learn more about elevio](https://www.capterra.com/p/166667/elevio/)

Customer Success features reviewers most value

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[## Planhat](https://www.capterra.com/p/149430/Planhat/)

[4.6 (28)](https://www.capterra.com/p/149430/Planhat/reviews/)

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. [Learn more about Planhat](https://www.capterra.com/p/149430/Planhat/)

Customer Success features reviewers most value

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[## ModuleQ](https://www.capterra.com/p/232818/ModuleQ/)

[4.5 (26)](https://www.capterra.com/p/232818/ModuleQ/reviews/)

ModuleQ's People-Facing AI surfaces timely insights to front-line professionals by transforming Microsoft Teams into an Insights Hub. [Learn more about ModuleQ](https://www.capterra.com/p/232818/ModuleQ/)

Customer Success features reviewers most value

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[## Trengo](https://www.capterra.com/p/177967/Trengo/)

[4.1 (26)](https://www.capterra.com/p/177967/Trengo/reviews/)

Customer delight always wins. [Learn more about Trengo](https://www.capterra.com/p/177967/Trengo/)

Customer Success features reviewers most value

Activity Dashboard

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[## Netigate](https://www.capterra.com/p/227889/Netigate/)

[4.6 (25)](https://www.capterra.com/p/227889/Netigate/reviews/)

Analyse customer feedback to drive customer success and retention, and manage data in compliance with GDPR and strictest EU standards. [Learn more about Netigate](https://www.capterra.com/p/227889/Netigate/)

Customer Success features reviewers most value

Activity Dashboard

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Customer Engagement

Health Score

Onboarding

Reporting/Analytics

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[## eBanqo](https://www.capterra.com/p/233497/eBanqo/)

[4.2 (22)](https://www.capterra.com/p/233497/eBanqo/#reviews)

A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. [Learn more about eBanqo](https://www.capterra.com/p/233497/eBanqo/)

Customer Success features reviewers most value

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[## Emojot](https://www.capterra.com/p/10006565/Emojot/)

[4.7 (21)](https://www.capterra.com/p/10006565/Emojot/reviews/)

Optimizes customer relationships, boosts retention, identifies upselling opportunities, and streamlines customer onboarding processes. [Learn more about Emojot](https://www.capterra.com/p/10006565/Emojot/)

Customer Success features reviewers most value

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Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Precursive OBX](https://www.capterra.com/p/235579/Precursive-OBX/)

[4.4 (21)](https://www.capterra.com/p/235579/Precursive-OBX/reviews/)

Cloud-based customer onboarding solution that assists firms with customer segmentation, task scheduling & customized reporting. [Learn more about Precursive OBX](https://www.capterra.com/p/235579/Precursive-OBX/)

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Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Acquire](https://www.capterra.com/p/146821/Acquire/)

[5.0 (20)](https://www.capterra.com/p/146821/Acquire/reviews/)

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. [Learn more about Acquire](https://www.capterra.com/p/146821/Acquire/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

[## Email Meter Enterprise](https://www.capterra.com/p/182763/Email-Meter-Enterprise/)

[4.8 (20)](https://www.capterra.com/p/182763/Email-Meter-Enterprise/reviews/)

Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more! [Learn more about Email Meter Enterprise](https://www.capterra.com/p/182763/Email-Meter-Enterprise/)

Customer Success features reviewers most value

Activity Dashboard

Activity Tracking

Collaboration Tools

Customer Engagement

Health Score

Onboarding

Reporting/Analytics

Task Management

Usage Tracking/Analytics

Page 2 of 5

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