Pipefy vs Bitrix24

Starting Price

$12.00/month/user

$39.00/month

Best For

Managers looking to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Ideal number of Users

10 - 1000+

50 - 1000+

Rating


4.7 / 5
(147)
Read All Reviews

4 / 5
(404)
Read All Reviews

Ease of Use


4.6 / 5


  • "We can apply and schedule our tasks, synchronizing everything we have to do. Excellent, easy to use and amazing support."

  • "Easy to use, good integrations, great features to process management. It is very flexible to organize pipelines."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.8 / 5



3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "Their customer service is good, but the product is generally unfinished."

Features & Functionality


4.5 / 5


  • "Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work."

  • "What I like the most about the platform is the ease of process customization. I can create my own process and still have several free functions."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4.7 / 5



4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 5 screenshots 188208 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Pipefy vs Bitrix24

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