Freshsuccess vs 3CLogic

Starting Price

Not provided by vendor Not provided by vendor

Best For

B2B Customer Success teams.

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.6 / 5
(8)
Read All Reviews

4.3 / 5
(49)
Read All Reviews

Ease of Use


4.4 / 5



4.2 / 5


  • "Their software has increased our leads, conversions and sales over 15. The software in general is very easy to use and operate."

  • "The user interface of the administrator portal is goodl it's very intuitive. Our agents like the client portal, as well."

Customer Support


4.8 / 5



4.4 / 5


  • "The best allround support team that I ever worked with."

  • "Their customer service was stellar. They made it so easy to transition from Five9 to 3C Logic."

Features & Functionality


4.5 / 5



4.2 / 5


  • "The customization of reports and ease of login to the cloud-based system from any location is an advantage."

  • "Having a support team who can help us configure campaigns, troubleshoot performance issues, and guide us in best practices has made all the difference for our call center."

Value for Money


5 / 5



3.7 / 5


Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 4 screenshots 213656 thumb
View 5 screenshots 98400 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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