Cloud Call Center vs Gainsight

Best For

Who Uses This Software?

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Screenshots

View 5 screenshots 98400 thumb
View 5 screenshots 106827 thumb

Ratings

Overall


4.5 / 5
(49)

4.5 / 5
(23)

Ease of Use


4 / 5

4 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Gainsight vs Cloud Call Center


Cloud Call Center vs Gainsight

Best For

Who Uses This Software?

SMBs and enterprises migrating from on-premise to the cloud, 3CLogic offers flexible solutions from a simple telephony-to-CRM connector, to the choice between hybrid and pure cloud deployments.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Ratings

Overall


4.5 / 5
(49)

4.5 / 5
(23)

Ease of Use


4 / 5

4 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Gainsight vs Cloud Call Center