Custify vs AskNicely NPS Software

Starting Price

Not provided by vendor Not provided by vendor

Best For

B2B SaaS companies

AskNicely is for all entrepreneurs, product managers and customer support managers that care about delivering a world class customer experience.

Rating


5 / 5
(4)

4.6 / 5
(99)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


5 / 5



4.6 / 5


  • "The solution is clean and simple and easy to configure and intuitive."

  • "Modern, easy to use once you know what you are doing - I love how it matches your color them using your logo colors :D."

Customer Support


5 / 5



4.7 / 5


  • "Good customer service team. Although not operating on UK hours."

  • "Being able to use the manual workflows allows our support team to keep record of those interactions about feedback all in one place."

Features & Functionality


5 / 5



4.2 / 5


  • "Very simple easy to use interface. Also the team are fantastic and they responded immediately to a request I had and exceeded my expectations."

  • "Great stand-alone NPS solution with basic tools to develop an understanding of customer experience. Simple and easy to navigate platform."

Value for Money


5 / 5



4.4 / 5


Product Features

  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis
  • check Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • check Health Score
  • close Onboarding
  • close Revenue Management
  • close Usage Tracking/Analytics
  • close Win / Loss Analysis

Screenshots

View 3 screenshots 174192 thumb
View 5 screenshots 199381 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Custify vs AskNicely NPS Software

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