Knowledge Center vs TaskRay

Starting Price

Not provided by vendor

$25.00/month/user

Best For

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

TaskRay is the first-class solution for onboarding customers at scale in Salesforce. If you have customers you sell to using Salesforce, TaskRay help get them onboarded faster and more efficiently.

Rating


4.7 / 5
(13)
Read All Reviews

4.3 / 5
(17)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.6 / 5



3.9 / 5


Customer Support


4.6 / 5



4.1 / 5


Features & Functionality


4.5 / 5


  • "The intuitive handling, the wide area of application as well as the capability to cover complex business needs."

  • "I was tasked to find out a professional & suiting knowledge platform to support the customer service environment of a Telco company."


4.1 / 5


Value for Money


4.6 / 5



3.9 / 5


Product Features

  • close Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis
  • close Account Alerts
  • check Account Management
  • close Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis

Screenshots

View 5 screenshots 176784 thumb
View 5 screenshots 127059 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Knowledge Center vs TaskRay

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