Knowledge Center vs elevio

Starting Price

Not provided by vendor

$79.00/month

Best For

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.7 / 5
(13)
Read All Reviews

4.7 / 5
(26)
Read All Reviews

Ease of Use


4.6 / 5



4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."

Customer Support


4.6 / 5



4.8 / 5


Features & Functionality


4.5 / 5



4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."

Value for Money


4.6 / 5



4.7 / 5


Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 5 screenshots 176784 thumb
View 5 screenshots 177743 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Knowledge Center vs elevio

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elevio vs Knowledge Center