Knowledge Center vs Userpilot

Starting Price

Not provided by vendor

$149.00/month

Best For

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

Product, UX, and Customer Success teams.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.7 / 5
(13)
Read All Reviews

4.7 / 5
(45)
Read All Reviews

Ease of Use


4.6 / 5



4.6 / 5


  • "Deceptively Powerful, Easy to Use, Great Value for Money."

  • "The software is very carefully designed and the UX is easy to use. Installation was also quite simple."

Customer Support


4.6 / 5



4.9 / 5


Features & Functionality


4.5 / 5



4.7 / 5


  • "Also, our software requires following a certain sequence of user actions (1, 2, 3, ...). Userpilot fit seamlessly and solved all these issues."

  • "User experience is great, design the group and tooltips is easy. You can create your own theme for your product."

Value for Money


4.6 / 5



4.8 / 5


Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 5 screenshots 176784 thumb
View 2 screenshots 131915 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Knowledge Center vs Userpilot

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Userpilot vs Knowledge Center