Starting Price

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Akita provides solutions for SMBs and Enterprise companies.

Rating

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use

• "Great way of communication among team. The interface and ease of use are wonderful and perfect."


• "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

• Not enough reviews

Customer Support

• "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."


• "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

• Not enough reviews

Features & Functionality

• "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."


• "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

• Not enough reviews

Value for Money

• "The only good thing about this software is that you don't have to spend any money on it before you try it."


• "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

• Not enough reviews

Product Features

• close Account Alerts
• check Account Management
• check Communication Management
• check Customer Engagement
• close Customer Lifecycle Management
• close Health Score
• check Onboarding
• close Revenue Management
• close Usage Tracking/Analytics
• check Win / Loss Analysis

• check Account Alerts
• check Account Management
• check Communication Management
• check Customer Engagement
• check Customer Lifecycle Management
• check Health Score
• check Onboarding
• check Revenue Management
• check Usage Tracking/Analytics
• check Win / Loss Analysis

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• close In Person
• close Live Online
• check Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• check Documentation