Acquire vs ChurnZero vs CustomerGauge vs Gainsight

Rating


5 / 5
(18)


5 / 5
(67)


4 / 5
(1)


4.5 / 5
(23)

Starting Price

$25.00/month/user

Not provided by vendor Not provided by vendor Not provided by vendor

Best For

Worldwide - Americas, EMEA, APAC

ChurnZero was designed for digital subscription business (SAAS, content, services) where customer engagement is key to customer success.

Cloud-based solution that analyses customer sentiments and measures experiences via email campaigns, custom surveys, digital signage, API integration, data export and more.

Not provided by vendor

Ideal number of Users

1 - 1000+

1 - 1000+

100 - 1000+

2 - 1000+

Ease of Use


5 / 5

4.5 / 5

5 / 5

4 / 5

Customer Support


5 / 5

5 / 5

5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

4 / 5

4.5 / 5

Product Features

  • close Account Alerts
  • close Account Management
  • close Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • close Usage Tracking / Analytics
  • close Win / Loss Analysis
  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking / Analytics
  • check Win / Loss Analysis
  • check Account Alerts
  • check Account Management
  • close Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • check Health Score
  • close Onboarding
  • check Revenue Management
  • close Usage Tracking / Analytics
  • check Win / Loss Analysis
  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking / Analytics
  • close Win / Loss Analysis

Screenshots

View 4 screenshots 145621 thumb
View 5 screenshots 157091 thumb
View 3 screenshots 158596 thumb
View 5 screenshots 106827 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Acquire vs ChurnZero vs CustomerGauge vs Gainsight

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