Gainsight CS vs Magentrix Customer Success

Starting Price

Not provided by vendor

$999.00/month

Best For

Not provided by vendor

Technology companies who want to supercharge their in-direct channel program and provide self-service portals all tied to Salesforce.

Rating


4.3 / 5
(24)
Read All Reviews

4.5 / 5
(23)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.6 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.2 / 5

5 / 5

Product Features

  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis
  • close Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis

Screenshots

View 5 screenshots 106827 thumb
View 5 screenshots 86165 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Gainsight CS vs Magentrix Customer Success

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