ClientSuccess vs Planhat

Starting Price

Not provided by vendor Not provided by vendor

Best For

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

Any software business looking to understand their customers and help them continuously accomplish their goals.

Rating


3.5 / 5
(6)


5 / 5
(9)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


3 / 5

4.5 / 5

Value for Money


3.5 / 5

5 / 5

Product Features

  • check Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • close Onboarding
  • close Revenue Management
  • check Usage Tracking / Analytics
  • close Win / Loss Analysis
  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking / Analytics
  • check Win / Loss Analysis

Screenshots

View 3 screenshots 73520 thumb
View 5 screenshots 112093 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ClientSuccess vs Planhat

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