ClientSuccess vs elevio

Starting Price

Not provided by vendor

$79.00/month

Best For

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Ideal number of Users

2 - 999

2 - 1000+

Rating


3.9 / 5
(9)
Read All Reviews

4.7 / 5
(26)
Read All Reviews

Ease of Use


4.2 / 5



4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."

Customer Support


4.5 / 5



4.8 / 5


Features & Functionality


3.4 / 5



4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."

Value for Money


3.9 / 5



4.7 / 5


Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 3 screenshots 73520 thumb
View 5 screenshots 177743 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ClientSuccess vs elevio

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elevio vs ClientSuccess