ClientSuccess vs inSided

Starting Price

Not provided by vendor

$900.00/month

Best For

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

Mainly B2B-Software companies and Telecom providers, but we also see a lot of interest from companies in B2C Software, Consumer online services and -hardware.

Rating


3.5 / 5
(7)


4 / 5
(7)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


3 / 5

3.5 / 5

Value for Money


3.5 / 5

4 / 5

Product Features

  • check Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • close Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis
  • close Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis

Screenshots

View 3 screenshots 73520 thumb
View 5 screenshots 128620 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ClientSuccess vs inSided

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