ChurnZero vs CustomerGauge

Starting Price

Not provided by vendor Not provided by vendor

Best For

ChurnZero was designed for digital subscription business (SAAS, content, services) where customer engagement is key to customer success.

Cloud-based solution that analyses customer sentiments and measures experiences via email campaigns, custom surveys, digital signage, API integration, data export and more.

Rating


5 / 5
(67)


4 / 5
(1)

Ideal number of Users

1 - 1000+

100 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking / Analytics
  • check Win / Loss Analysis
  • check Account Alerts
  • check Account Management
  • close Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • check Health Score
  • close Onboarding
  • check Revenue Management
  • close Usage Tracking / Analytics
  • check Win / Loss Analysis

Screenshots

View 5 screenshots 157091 thumb
View 3 screenshots 158596 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

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ChurnZero vs CustomerGauge

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