ChurnZero vs Uptick

Starting Price

Not provided by vendor Not provided by vendor

Best For

ChurnZero was designed for digital subscription business (SAAS, content, services) where customer engagement is key to customer success.

Not provided by vendor

Rating


4.8 / 5
(72)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.4 / 5


  • "Intuitive platform coupled with great support."

  • "M a first time Customer Success Manager and have found ChurnZero very easy to use."



Customer Support


4.9 / 5




Features & Functionality


4.6 / 5


  • "Improved loyalty and reduced churn. Ability to easily send NPS surveys and tabulate results and address issues as required."

  • "Support on the ChurnZero side has been great. They are quick to respond and provide valuable insight with each interaction."



Value for Money


4.7 / 5




Product Features

  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking/Analytics
  • check Win / Loss Analysis
Not provided by vendor

Screenshots

View 5 screenshots 157091 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Uptick vs ChurnZero

ChurnZero vs Uptick

Share

share Share Your Comparison of Uptick vs ChurnZero