ChurnZero vs Uptick

Starting Price

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Best For

ChurnZero was designed for digital subscription business (SAAS, content, services) where customer engagement is key to customer success.

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4.8 / 5
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Ideal number of Users

1 - 1000+

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Ease of Use

4.4 / 5

  • "Intuitive platform coupled with great support."

  • "M a first time Customer Success Manager and have found ChurnZero very easy to use."

Customer Support

4.9 / 5

Features & Functionality

4.6 / 5

  • "Improved loyalty and reduced churn. Ability to easily send NPS surveys and tabulate results and address issues as required."

  • "Support on the ChurnZero side has been great. They are quick to respond and provide valuable insight with each interaction."

Value for Money

4.7 / 5

Product Features

  • check Account Alerts
  • check Account Management
  • check Communication Management
  • check Customer Engagement
  • check Customer Lifecycle Management
  • check Health Score
  • check Onboarding
  • check Revenue Management
  • check Usage Tracking/Analytics
  • check Win / Loss Analysis
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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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ChurnZero vs Uptick


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