ChurnZero vs Boostopia

Starting Price

Not provided by vendor

$999.00/month

Best For

ChurnZero was designed for digital subscription business (SAAS, content, services) where customer engagement is key to customer success.

Customer Support Management at B2C support operations with teams sized 1-100.

Ideal number of Users

1 - 1000+

100 - 1000+

Rating


4.8 / 5
(73)
Read All Reviews
(0)

Ease of Use


4.4 / 5


  • "Intuitive platform coupled with great support."

  • "M a first time Customer Success Manager and have found ChurnZero very easy to use."



Customer Support


4.9 / 5




Features & Functionality


4.5 / 5


  • "Improved loyalty and reduced churn. Ability to easily send NPS surveys and tabulate results and address issues as required."

  • "Support on the ChurnZero side has been great. They are quick to respond and provide valuable insight with each interaction."



Value for Money


4.7 / 5




Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

Screenshots

View 5 screenshots 157091 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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ChurnZero vs Boostopia

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Boostopia vs ChurnZero