CustomerSuccessBox vs MindTouch

Best For

Who Uses This Software?

B2B SaaS companies with 'Inside' Customer Success teams. Inside success teams need a success platform enabling them to manage hundreds of customers remotely.

SaaS vendors, Manufacturers and Service companies.

Target Customer Size (Users)

10 - 1000+

10 - 999

Pricing

Starting Price

$199.00/month

Not provided by vendor

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Screenshots

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View 1 screenshot 23948 thumb

Ratings

Overall

(0)
3 / 5
(1)

Ease of Use


2 / 5

Customer Service


2 / 5

Features & Functionality


2 / 5

Value for Money


1 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of MindTouch vs CustomerSuccessBox


CustomerSuccessBox vs MindTouch

CustomerSuccessBox

by CustomerSuccessBox

Best For

Who Uses This Software?

B2B SaaS companies with 'Inside' Customer Success teams. Inside success teams need a success platform enabling them to manage hundreds of customers remotely.

SaaS vendors, Manufacturers and Service companies.

Target Customer Size (Users)

10 - 1000+

10 - 999

Pricing

Starting Price

$199.00/month

Not provided by vendor

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Ratings

Overall

(0)
3 / 5
(1)

Ease of Use


2 / 5

Customer Service


2 / 5

Features & Functionality


2 / 5

Value for Money


1 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of MindTouch vs CustomerSuccessBox