CloudTalk vs Knowledge Center

Starting Price

$10.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

We serve companies of various sizes, in both the private and public sectors. Our knowledge management platform is used by over 150,000 service agents worldwide.

Rating


5 / 5
(67)


4.5 / 5
(13)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis
  • close Account Alerts
  • close Account Management
  • check Communication Management
  • check Customer Engagement
  • close Customer Lifecycle Management
  • close Health Score
  • check Onboarding
  • close Revenue Management
  • check Usage Tracking/Analytics
  • close Win / Loss Analysis

Screenshots

View 5 screenshots 167828 thumb
View 5 screenshots 176784 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs Knowledge Center

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