CloudTalk vs ValueCloud

Starting Price

$15.00/month/user

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Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

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Ideal number of Users

1 - 1000+

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Rating


4.8 / 5
(102)
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Ease of Use


4.8 / 5


  • "Friendly and intuitive online platform whose save time of my team."

  • "Price, quality of calls, advanced features, easy to use."



Customer Support


4.8 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."



Features & Functionality


4.6 / 5


  • "The versatility of Cloudtalk is amazing, and also the customization possibilities."

  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."



Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."



Product Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis
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Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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CloudTalk vs ValueCloud

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