# Best Customer Success Software 2026 | Capterra > Find the top Customer Success software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-success-software/s/windows --- # Best Customer Success Software For more information consult our [Customer Success Buyers Guide](#buyers-guide-content) [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams. [Learn more about Customerscore.io](https://www.capterra.com/p/10025816/Customerscore-io/) [4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Great for: Small Business Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. [Learn more about Custify](https://www.capterra.com/p/190125/Custify/) 98% of users recommend this product [4.4 (4076)](https://www.capterra.com/p/164283/Zendesk/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Enterprise Zendesk Support is the leading help desk software built for better customer relationships. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Mid-Size Business Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) [4.4 (187)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Small Business Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) [5.0 (1)](https://www.capterra.com/p/10002556/OnRamp/#reviews) OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. [Learn more about OnRamp](https://www.capterra.com/p/10002556/OnRamp/) [4.7 (129)](https://www.capterra.com/p/157980/ChurnZero/reviews/) Great for: Value for Money ChurnZero is the platform and partner for customer growth. [Learn more about ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) 88% of users recommend this product [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3044)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Good for: Ease of Use Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) 81% of users recommend this product [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1758)](https://www.capterra.com/p/102188/LiveAgent/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Great for: Mid-Size Business Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) 88% of users recommend this product [## LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1719)](https://www.capterra.com/p/62194/LiveChat/reviews/) Great for: Enterprise AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Good for: Features Bitrix24 is a free customer success and customer relationship management platform used by 15 million businesses worldwide. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Great for: Customer Service AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 84% of users recommend this product [## TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) [4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Value for Money TeamSupport AI-driven Customer Success Software is built for B2B SaaS with workflows for onboarding, churn prevention & upsell motions. [Learn more about TeamSupport](https://www.capterra.com/p/87908/TeamSupport/) 82% of users recommend this product [## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) [4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) On the rise Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps. [Learn more about eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. [Learn more about Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [4.7 (458)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Great for: Ease of Use monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. [Learn more about monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) 85% of users recommend this product [## Pipefy](https://www.capterra.com/p/144848/Pipefy/) [4.6 (319)](https://www.capterra.com/p/144848/Pipefy/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Customer Service Automate Customer Satisfaction processes in minutes with ready-to-use templates. Try Pipefy for free.  [Learn more about Pipefy](https://www.capterra.com/p/144848/Pipefy/) 86% of users recommend this product [## Front](https://www.capterra.com/p/132901/Front/) [4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/) [Capterra Shortlist](https://www.capterra.com/customer-success-software/shortlist/) Good for: Small Business Discover how 8,500+ businesses use Front to delight their customers, engage their teams, and build stronger businesses. [Learn more about Front](https://www.capterra.com/p/132901/Front/) 81% of users recommend this product [## Mixmax](https://www.capterra.com/p/159470/Mixmax/) [4.6 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/) Good for: Small Business The easiest-to-use sales engagement platform, helping revenue teams move away from spray and pray prospecting with AI. Now on Outlook. [Learn more about Mixmax](https://www.capterra.com/p/159470/Mixmax/) 85% of users recommend this product [## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [4.4 (223)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Good for: Features Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. [Learn more about Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [## Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) [4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Great for: Customer Service Issue tracking tool that helps manufacturing businesses automate quality control & customer service processes on a unified interface. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) 84% of users recommend this product [## NiceJob](https://www.capterra.com/p/142037/NiceJob/) [4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/) Great for: Features NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers. [Learn more about NiceJob](https://www.capterra.com/p/142037/NiceJob/) 94% of users recommend this product [## Zight](https://www.capterra.com/p/154298/CloudApp/) [4.6 (185)](https://www.capterra.com/p/154298/CloudApp/reviews/) Great for: Ease of Use Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs. [Learn more about Zight](https://www.capterra.com/p/154298/CloudApp/) 83% of users recommend this product [## Vivantio](https://www.capterra.com/p/216733/Vivantio/) [4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/) Good for: Value for Money Cloud-based, scalable service management software for internal- and external-facing support teams. [Learn more about Vivantio](https://www.capterra.com/p/216733/Vivantio/) [## Textline](https://www.capterra.com/p/168213/Textline/) [4.9 (168)](https://www.capterra.com/p/168213/Textline/reviews/) Great for: Small Business Textline is a business texting platform that centralizes messaging, supports teamwork, and ensures secure, compliant communication. [Learn more about Textline](https://www.capterra.com/p/168213/Textline/) 95% of users recommend this product Page 1 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (193) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Account Alerts Account Management Activity Dashboard Activity Tracking AI Copilot Collaboration Tools Customer Engagement Generative AI Health Score NPS of Customers Onboarding Reporting/Analytics Revenue Management Task Management Usage Tracking/Analytics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Retention Software](https://www.capterra.com/customer-retention-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Contact Management Software](https://www.capterra.com/contact-management-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)