# Page 3 | Best Customer Support Software 2026 | Capterra

> Page 3 - Find the top Customer Support software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-support-software

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# Best Customer Support Software - Page 3

[## HelpSpace](https://www.capterra.com/p/204466/HelpSpace/)

[4.8 (30)](https://www.capterra.com/p/204466/HelpSpace/reviews/)

Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations [Learn more about HelpSpace](https://www.capterra.com/p/204466/HelpSpace/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Voiso](https://www.capterra.com/p/203121/Voiso/)

[4.7 (30)](https://www.capterra.com/p/203121/Voiso/reviews/)

A simply powerful AI-driven contact center software. Every interaction, a human connection. [Learn more about Voiso](https://www.capterra.com/p/203121/Voiso/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Mava](https://www.capterra.com/p/10016139/Mava/)

[4.8 (29)](https://www.capterra.com/p/10016139/Mava/reviews/)

Mava is an AI-first customer support platform that connects to your private, group & community channels. [Learn more about Mava](https://www.capterra.com/p/10016139/Mava/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

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[## ilos](https://www.capterra.com/p/142382/ilos-Videos/)

[4.8 (29)](https://www.capterra.com/p/142382/ilos-Videos/reviews/)

Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place. [Learn more about ilos](https://www.capterra.com/p/142382/ilos-Videos/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Botsify](https://www.capterra.com/p/201926/Botsify/)

[4.6 (29)](https://www.capterra.com/p/201926/Botsify/reviews/)

White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed. [Learn more about Botsify](https://www.capterra.com/p/201926/Botsify/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Helpshift](https://www.capterra.com/p/150923/Helpshift/)

[3.9 (29)](https://www.capterra.com/p/150923/Helpshift/reviews/)

Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience. [Learn more about Helpshift](https://www.capterra.com/p/150923/Helpshift/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Planhat](https://www.capterra.com/p/149430/Planhat/)

[4.6 (28)](https://www.capterra.com/p/149430/Planhat/reviews/)

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. [Learn more about Planhat](https://www.capterra.com/p/149430/Planhat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## BlueCamroo](https://www.capterra.com/p/101736/BlueCamroo/)

[4.4 (28)](https://www.capterra.com/p/101736/BlueCamroo/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-support-software/shortlist/)

Web-based lead management, CRM, project management, time tracking, billing, and support ticketing. [Learn more about BlueCamroo](https://www.capterra.com/p/101736/BlueCamroo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Helpwise](https://www.capterra.com/p/197123/Helpwise/)

[4.7 (27)](https://www.capterra.com/p/197123/Helpwise/reviews/)

[Capterra Shortlist](https://www.capterra.com/customer-support-software/shortlist/)

Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels. [Learn more about Helpwise](https://www.capterra.com/p/197123/Helpwise/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## C-Desk](https://www.capterra.com/p/136972/C-Desk/)

[4.7 (27)](https://www.capterra.com/p/136972/C-Desk/reviews/)

Help desk solution with service request management, knowledge base, task management, surveys. [Learn more about C-Desk](https://www.capterra.com/p/136972/C-Desk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Trengo](https://www.capterra.com/p/177967/Trengo/)

[4.1 (26)](https://www.capterra.com/p/177967/Trengo/reviews/)

Customer delight always wins. [Learn more about Trengo](https://www.capterra.com/p/177967/Trengo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Magentrix](https://www.capterra.com/p/136124/Magentrix/)

[4.7 (24)](https://www.capterra.com/p/136124/Magentrix/reviews/)

We are the portal experts - specializing in partner portals and customer portals. Seamlessly integrated with your CRM. [Learn more about Magentrix](https://www.capterra.com/p/136124/Magentrix/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## hello24.ai](https://www.capterra.com/p/265016/hello24ai/)

[4.7 (22)](https://www.capterra.com/p/265016/hello24ai/reviews/)

hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. [Learn more about hello24.ai](https://www.capterra.com/p/265016/hello24ai/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## eBanqo](https://www.capterra.com/p/233497/eBanqo/)

[4.2 (22)](https://www.capterra.com/p/233497/eBanqo/#reviews)

A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. [Learn more about eBanqo](https://www.capterra.com/p/233497/eBanqo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Replyco](https://www.capterra.com/p/204918/Replyco/)

[4.7 (21)](https://www.capterra.com/p/204918/Replyco/reviews/)

Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces. [Learn more about Replyco](https://www.capterra.com/p/204918/Replyco/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Grasp](https://www.capterra.com/p/137037/Grasp/)

[4.6 (21)](https://www.capterra.com/p/137037/Grasp/reviews/)

One platform for all your customer conversations through every channel. The team inbox to give undivided attention to your customers. [Learn more about Grasp](https://www.capterra.com/p/137037/Grasp/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## charles](https://www.capterra.com/p/229087/Charles/)

[4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/)

WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. [Learn more about charles](https://www.capterra.com/p/229087/Charles/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ClickDesk](https://www.capterra.com/p/125631/ClickDesk/)

[3.4 (21)](https://www.capterra.com/p/125631/ClickDesk/reviews/)

Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more. [Learn more about ClickDesk](https://www.capterra.com/p/125631/ClickDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Hipporello Service Desk for Trello](https://www.capterra.com/p/227596/Hipporello/)

[4.8 (20)](https://www.capterra.com/p/227596/Hipporello/reviews/)

An easy-to-use and affordable customer support solution, designed to transform how you manage customer inquiries and support requests. [Learn more about Hipporello Service Desk for Trello](https://www.capterra.com/p/227596/Hipporello/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## VSight Remote](https://www.capterra.com/p/202824/VSight-Remote/)

[4.7 (20)](https://www.capterra.com/p/202824/VSight-Remote/reviews/)

VSight’s AR Remote Assistance offers secure, real-time expert support to resolve issues quickly, reducing downtime, and cutting costs. [Learn more about VSight Remote](https://www.capterra.com/p/202824/VSight-Remote/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SprintHub](https://www.capterra.com/p/10004054/SprintHub/)

[4.9 (19)](https://www.capterra.com/p/10004054/SprintHub/reviews/)

SprintHub is a fully integrated Marketing/Service/Sales All-in-One platform. [Learn more about SprintHub](https://www.capterra.com/p/10004054/SprintHub/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/)

[4.5 (19)](https://www.capterra.com/p/122234/HappyFox-Chat/reviews/)

Powerful live chat software built for super fast customer support. [Learn more about HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Sagicc](https://www.capterra.com/p/217309/Sagicc/)

[4.4 (19)](https://www.capterra.com/p/217309/Sagicc/reviews/)

Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers. [Learn more about Sagicc](https://www.capterra.com/p/217309/Sagicc/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Eloquant](https://www.capterra.com/p/240171/Eloquant/)

[4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/)

All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## inconnect](https://www.capterra.com/p/164772/OmniChannel/)

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Forumbee](https://www.capterra.com/p/135384/Forumbee/)

[4.9 (18)](https://www.capterra.com/p/135384/Forumbee/reviews/)

Modern cloud-based online community and knowledge base software. Engage your customers and employees with your own branded community. [Learn more about Forumbee](https://www.capterra.com/p/135384/Forumbee/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## USU Knowledge Management](https://www.capterra.com/p/144600/USU-Knowledge-Management/)

[4.8 (18)](https://www.capterra.com/p/144600/USU-Knowledge-Management/reviews/)

AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service. [Learn more about USU Knowledge Management](https://www.capterra.com/p/144600/USU-Knowledge-Management/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Reecall](https://www.capterra.com/p/237532/Reecall/)

[4.8 (18)](https://www.capterra.com/p/237532/Reecall/reviews/)

Automated customer service software for teams to improve information-sharing and customer support and service. [Learn more about Reecall](https://www.capterra.com/p/237532/Reecall/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Idiomatic](https://www.capterra.com/p/237658/Idiomatic/)

[4.7 (18)](https://www.capterra.com/p/237658/Idiomatic/reviews/)

Idiomatic provides instant Voice of Customer within minutes. Any help desk, any survey, any feedback, any scale. Try for free today! [Learn more about Idiomatic](https://www.capterra.com/p/237658/Idiomatic/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

[4.9 (17)](https://www.capterra.com/p/240468/Vocalcom-Hermes360/reviews/)

Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service. [Learn more about Vocalcom Hermes360](https://www.capterra.com/p/240468/Vocalcom-Hermes360/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Apizee](https://www.capterra.com/p/196053/Apizee/)

[4.8 (17)](https://www.capterra.com/p/196053/Apizee/reviews/)

Live video, screen sharing and co-browsing for more efficient sales and support teams. [Learn more about Apizee](https://www.capterra.com/p/196053/Apizee/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Korra](https://www.capterra.com/p/238942/Korra/)

[4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/)

Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. [Learn more about Korra](https://www.capterra.com/p/238942/Korra/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Next4biz CSM](https://www.capterra.com/p/134078/Mi4biz/)

[4.7 (17)](https://www.capterra.com/p/134078/Mi4biz/reviews/)

Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities. [Learn more about Next4biz CSM](https://www.capterra.com/p/134078/Mi4biz/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## YDEA](https://www.capterra.com/p/202364/YDEA/)

[4.4 (17)](https://www.capterra.com/p/202364/YDEA/reviews/)

Cloud All-In-One Suite CRM and Customer Service for IT reseller, MSP, System Integrator, Dealer Office, Software House and more. [Learn more about YDEA](https://www.capterra.com/p/202364/YDEA/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Tiflux](https://www.capterra.com/p/200798/TiFlux/)

[4.9 (15)](https://www.capterra.com/p/200798/TiFlux/#reviews)

A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal [Learn more about Tiflux](https://www.capterra.com/p/200798/TiFlux/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Ada](https://www.capterra.com/p/164470/Ada-Support/)

[4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/)

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels [Learn more about Ada](https://www.capterra.com/p/164470/Ada-Support/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## xFind](https://www.capterra.com/p/240306/xFind/)

[4.5 (15)](https://www.capterra.com/p/240306/xFind/#reviews)

AI with Confidence for Support Teams - Supercharge every customer interaction with conversational knowledge [Learn more about xFind](https://www.capterra.com/p/240306/xFind/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Simplify360](https://www.capterra.com/p/211771/Simplify360/)

[4.4 (15)](https://www.capterra.com/p/211771/Simplify360/reviews/)

Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. [Learn more about Simplify360](https://www.capterra.com/p/211771/Simplify360/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Sparkcentral](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/)

[4.2 (15)](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/#reviews)

Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. [Learn more about Sparkcentral](https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Remote eye](https://www.capterra.com/p/268489/Remote-eye/)

[4.6 (14)](https://www.capterra.com/p/268489/Remote-eye/reviews/)

Remote eye is a remote support software solution based on Smart Glasses, smartphones, tablets and PCs. [Learn more about Remote eye](https://www.capterra.com/p/268489/Remote-eye/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Capacity](https://www.capterra.com/p/192480/Capacity/)

[4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/)

Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ManageEngine SupportCenter Plus](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/)

[4.3 (14)](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/reviews/)

Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support [Learn more about ManageEngine SupportCenter Plus](https://www.capterra.com/p/224026/ManageEngine-SupportCenter-Plus/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## C2](https://www.capterra.com/p/135915/C2-ATOM/)

[4.3 (14)](https://www.capterra.com/p/135915/C2-ATOM/reviews/)

Flexible and powerful customer service software offering intuitive configuration, customizable automations, and rapid integration. [Learn more about C2](https://www.capterra.com/p/135915/C2-ATOM/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## LeadDesk](https://www.capterra.com/p/130134/LeadDesk/)

[4.8 (13)](https://www.capterra.com/p/130134/LeadDesk/reviews/)

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise. [Learn more about LeadDesk](https://www.capterra.com/p/130134/LeadDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/)

[4.8 (13)](https://www.capterra.com/p/173380/Dimelo-Digital-platform/reviews/)

RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform. [Learn more about RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Surfly](https://www.capterra.com/p/159520/Surfly/)

[4.7 (13)](https://www.capterra.com/p/159520/Surfly/reviews/)

Fast, simple, and secure co-browsing and collaboration technology. Support customers anywhere along the journey, seamlessly. [Learn more about Surfly](https://www.capterra.com/p/159520/Surfly/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ControlHippo](https://www.capterra.com/p/251408/ControlHippo/)

[4.5 (13)](https://www.capterra.com/p/251408/ControlHippo/reviews/)

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents. [Learn more about ControlHippo](https://www.capterra.com/p/251408/ControlHippo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Interakt](https://www.capterra.com/p/241014/Interakt/)

[4.2 (13)](https://www.capterra.com/p/241014/Interakt/reviews/)

All-in-one WhatsApp Business Platform | Interakt  [Learn more about Interakt](https://www.capterra.com/p/241014/Interakt/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## InfoServ](https://www.capterra.com/p/150329/InfoServ/)

[4.9 (12)](https://www.capterra.com/p/150329/InfoServ/reviews/)

Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization. [Learn more about InfoServ](https://www.capterra.com/p/150329/InfoServ/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Talla](https://www.capterra.com/p/232404/Talla/)

[4.7 (12)](https://www.capterra.com/p/232404/Talla/reviews/)

AI-powered automation solution for streamlining customer support operations. [Learn more about Talla](https://www.capterra.com/p/232404/Talla/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

Page 3 of 7

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