# Page 4 | Best Customer Support Software 2026 | Capterra

> Page 4 - Find the top Customer Support software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-support-software

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# Best Customer Support Software - Page 4

[## easiware](https://www.capterra.com/p/164607/Easi-CRM/)

[4.6 (12)](https://www.capterra.com/p/164607/Easi-CRM/reviews/)

easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. [Learn more about easiware](https://www.capterra.com/p/164607/Easi-CRM/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Stonly](https://www.capterra.com/p/202805/Stonly/)

[4.3 (12)](https://www.capterra.com/p/202805/Stonly/reviews/)

Deliver instant, personalized customer support, where and when it’s needed with Stonly. [Learn more about Stonly](https://www.capterra.com/p/202805/Stonly/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Enghouse eKMS](https://www.capterra.com/p/225293/eKMS/)

[4.2 (12)](https://www.capterra.com/p/225293/eKMS/reviews/)

eKMS helps your customers and agents quickly and intuitively find the information they need. [Learn more about Enghouse eKMS](https://www.capterra.com/p/225293/eKMS/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

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[## Answerbase](https://www.capterra.com/p/153153/Answerbase/)

[4.7 (11)](https://www.capterra.com/p/153153/Answerbase/reviews/)

A user-friendly, online Q&A community that can be customized to any look and feel. We make the tools available for any size community. [Learn more about Answerbase](https://www.capterra.com/p/153153/Answerbase/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Viewabo](https://www.capterra.com/p/245781/Viewabo/)

[4.5 (11)](https://www.capterra.com/p/245781/Viewabo/reviews/)

Viewabo enables you to see how customers see problems simply through an SMS link to access their phone's cameras. [Learn more about Viewabo](https://www.capterra.com/p/245781/Viewabo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Maqsam](https://www.capterra.com/p/10022352/Maqsam/)

[4.5 (11)](https://www.capterra.com/p/10022352/Maqsam/reviews/)

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience.  [Learn more about Maqsam](https://www.capterra.com/p/10022352/Maqsam/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Forethought](https://www.capterra.com/p/196175/Agatha/)

[4.5 (11)](https://www.capterra.com/p/196175/Agatha/reviews/)

Forethought is the first AI-native platform for enterprise customer experience. [Learn more about Forethought](https://www.capterra.com/p/196175/Agatha/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SearchUnify](https://www.capterra.com/p/168152/SearchUnify/)

[4.5 (11)](https://www.capterra.com/p/168152/SearchUnify/reviews/)

Enterprise Agentic AI platform that unifies knowledge and transforms enterprise outcomes to drive higher CSAT [Learn more about SearchUnify](https://www.capterra.com/p/168152/SearchUnify/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/)

[4.5 (11)](https://www.capterra.com/p/189060/Spotler-Engage/reviews/)

Discover the power of OBI Engage for excellent customer engagement, online customer service and social media management in one tool. [Learn more about Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Help Lightning](https://www.capterra.com/p/200979/Help-Lightning/)

[5.0 (10)](https://www.capterra.com/p/200979/Help-Lightning/#reviews)

We provide next gen video collaboration services to enable company experts to work virtually side-by-side with anyone needing help. [Learn more about Help Lightning](https://www.capterra.com/p/200979/Help-Lightning/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Richpanel](https://www.capterra.com/p/164751/eCommerce-CRM/)

[4.9 (10)](https://www.capterra.com/p/164751/eCommerce-CRM/reviews/)

Richpanel is a customer support platform specially designed for Shopify Plus, Shopify, Woocommerce, Magento & other Ecommerce stores. [Learn more about Richpanel](https://www.capterra.com/p/164751/eCommerce-CRM/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Hyversa](https://www.capterra.com/p/10003395/Goo-Chat/)

[4.8 (10)](https://www.capterra.com/p/10003395/Goo-Chat/reviews/)

Hyversa: AI chatbot, workflow automation, custom widgets, book meetings, FAQs, and video tutorials for customer service in one platform [Learn more about Hyversa](https://www.capterra.com/p/10003395/Goo-Chat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## LiveCaller](https://www.capterra.com/p/209451/LiveCaller/)

[4.8 (10)](https://www.capterra.com/p/209451/LiveCaller/reviews/)

LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. [Learn more about LiveCaller](https://www.capterra.com/p/209451/LiveCaller/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Verloop](https://www.capterra.com/p/172660/Verloop/)

[4.7 (10)](https://www.capterra.com/p/172660/Verloop/reviews/)

Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI [Learn more about Verloop](https://www.capterra.com/p/172660/Verloop/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Glance](https://www.capterra.com/p/36708/Glance-Screen-Share/)

[4.3 (10)](https://www.capterra.com/p/36708/Glance-Screen-Share/reviews/)

Glance makes it easy for customer-facing teams to support users with cobrowsing, screen sharing, video and more across web & mobile. [Learn more about Glance](https://www.capterra.com/p/36708/Glance-Screen-Share/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Ruby Receptionists](https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/)

[4.2 (10)](https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/reviews/)

Provide your customers or clients with friendly, responsive, and outcome-driven support they can depend on. [Learn more about Ruby Receptionists](https://www.capterra.com/p/186839/Ruby-Receptionists-Virtual-Receptionist-and-Chat-Services/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Moveo.AI](https://www.capterra.com/p/266793/MveoAI/)

[5.0 (9)](https://www.capterra.com/p/266793/MveoAI/reviews/)

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes. [Learn more about Moveo.AI](https://www.capterra.com/p/266793/MveoAI/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Ticker](https://www.capterra.com/p/264877/Ticker/)

[4.7 (9)](https://www.capterra.com/p/264877/Ticker/#reviews)

Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more. [Learn more about Ticker](https://www.capterra.com/p/264877/Ticker/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Surfboard](https://www.capterra.com/p/10002193/Surfboard/)

[4.6 (9)](https://www.capterra.com/p/10002193/Surfboard/reviews/)

Surfboard is the simpler, fairer WFM platform for customer support teams [Learn more about Surfboard](https://www.capterra.com/p/10002193/Surfboard/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Prompt.io](https://www.capterra.com/p/164777/Chatbox/)

[4.0 (9)](https://www.capterra.com/p/164777/Chatbox/reviews/)

Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day. [Learn more about Prompt.io](https://www.capterra.com/p/164777/Chatbox/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Velaro](https://www.capterra.com/p/116972/Velaro/)

[3.9 (9)](https://www.capterra.com/p/116972/Velaro/reviews/)

Manage every conversation from first contact to resolution with AI chatbots, ticketing, and real-time agent tools. [Learn more about Velaro](https://www.capterra.com/p/116972/Velaro/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Ochatbot](https://www.capterra.com/p/194923/Ochatbot/)

[4.8 (8)](https://www.capterra.com/p/194923/Ochatbot/reviews/)

Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available. [Learn more about Ochatbot](https://www.capterra.com/p/194923/Ochatbot/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Pypestream](https://www.capterra.com/p/205673/Pypestream/)

[4.8 (8)](https://www.capterra.com/p/205673/Pypestream/reviews/)

Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. [Learn more about Pypestream](https://www.capterra.com/p/205673/Pypestream/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)

[4.6 (8)](https://www.capterra.com/p/10015368/Zendesk-AI/#reviews)

Zendesk AI empowers you to improve productivity, connect authentically with customers, and create exceptional customer experiences. [Learn more about Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## FuseDesk](https://www.capterra.com/p/159468/FuseDesk/)

[4.0 (8)](https://www.capterra.com/p/159468/FuseDesk/reviews/)

Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels. [Learn more about FuseDesk](https://www.capterra.com/p/159468/FuseDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Callbox](https://www.capterra.com/p/10007292/Callbox/)

[4.9 (7)](https://www.capterra.com/p/10007292/Callbox/reviews/)

Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace [Learn more about Callbox](https://www.capterra.com/p/10007292/Callbox/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Helprace](https://www.capterra.com/p/135036/Helprace/)

[4.7 (7)](https://www.capterra.com/p/135036/Helprace/reviews/)

Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting [Learn more about Helprace](https://www.capterra.com/p/135036/Helprace/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ServicePRO](https://www.capterra.com/p/31608/ServicePRO/)

[4.4 (7)](https://www.capterra.com/p/31608/ServicePRO/reviews/)

ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation. [Learn more about ServicePRO](https://www.capterra.com/p/31608/ServicePRO/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Chatlio](https://www.capterra.com/p/177179/Chatlio/)

[4.3 (7)](https://www.capterra.com/p/177179/Chatlio/reviews/)

3rd party integration for Slack that uses Slack as a chat client to chat with site visitors directly. [Learn more about Chatlio](https://www.capterra.com/p/177179/Chatlio/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Essembi](https://www.capterra.com/p/10016394/Essembi/)

[5.0 (6)](https://www.capterra.com/p/10016394/Essembi/#reviews)

Not just another tool for software teams. Essembi replaces your mess of tools with one platform. To help you build better software. [Learn more about Essembi](https://www.capterra.com/p/10016394/Essembi/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SanCCS](https://www.capterra.com/p/238049/SanCCS/)

[5.0 (6)](https://www.capterra.com/p/238049/SanCCS/#reviews)

SAN Softwares' customer support intensely believes in solving issues of the customers related to their products.  [Learn more about SanCCS](https://www.capterra.com/p/238049/SanCCS/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

[4.7 (6)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Toonimo](https://www.capterra.com/p/144699/Toonimo/)

[4.8 (5)](https://www.capterra.com/p/144699/Toonimo/#reviews)

Toonimo is a leading Digital Adoption Platform for enterprises who want to streamline employee training and user onboarding efforts. [Learn more about Toonimo](https://www.capterra.com/p/144699/Toonimo/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Stames](https://www.capterra.com/p/211503/Stames/)

[4.8 (5)](https://www.capterra.com/p/211503/Stames/#reviews)

Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. [Learn more about Stames](https://www.capterra.com/p/211503/Stames/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## NinjaChat](https://www.capterra.com/p/248600/NinjaChat/)

[4.6 (5)](https://www.capterra.com/p/248600/NinjaChat/#reviews)

NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication [Learn more about NinjaChat](https://www.capterra.com/p/248600/NinjaChat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## WotNot](https://www.capterra.com/p/211191/WotNot/)

[4.6 (5)](https://www.capterra.com/p/211191/WotNot/#reviews)

WotNot speaks your mind to your customers, leads, and visitors with the help of our personalized, smart AI-chatbot! [Learn more about WotNot](https://www.capterra.com/p/211191/WotNot/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/)

[3.6 (5)](https://www.capterra.com/p/10012197/Freshdesk-Omni/#reviews)

Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. [Learn more about Freshdesk Omni](https://www.capterra.com/p/10012197/Freshdesk-Omni/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SatisMeter](https://www.capterra.com/p/153175/SatisMeter/)

[5.0 (4)](https://www.capterra.com/p/153175/SatisMeter/#reviews)

SatisMeter is a customer feedback tool that measures customer satisfaction (NPS) and monitors your product performance. [Learn more about SatisMeter](https://www.capterra.com/p/153175/SatisMeter/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## OneHash Chat](https://www.capterra.com/p/250332/OneChat/)

[5.0 (4)](https://www.capterra.com/p/250332/OneChat/#reviews)

Offer unmatched customer support with OneHash Chat, equipped with tools, integrations, and features to address all queries efficiently [Learn more about OneHash Chat](https://www.capterra.com/p/250332/OneChat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Bonder](https://www.capterra.com/p/10001564/Bonder/)

[5.0 (4)](https://www.capterra.com/p/10001564/Bonder/#reviews)

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product. [Learn more about Bonder](https://www.capterra.com/p/10001564/Bonder/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## VoyagerNetz](https://www.capterra.com/p/163125/VoyagerNetz/)

[5.0 (4)](https://www.capterra.com/p/163125/VoyagerNetz/#reviews)

A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more. [Learn more about VoyagerNetz](https://www.capterra.com/p/163125/VoyagerNetz/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Subivi](https://www.capterra.com/p/167482/Subivi/)

[5.0 (4)](https://www.capterra.com/p/167482/Subivi/#reviews)

Customer support solution for eBay sellers. [Learn more about Subivi](https://www.capterra.com/p/167482/Subivi/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Quidget](https://www.capterra.com/p/10021282/Quidget/)

[4.8 (4)](https://www.capterra.com/p/10021282/Quidget/#reviews)

Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.  [Learn more about Quidget](https://www.capterra.com/p/10021282/Quidget/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## User Copilot](https://www.capterra.com/p/150726/SiteGlue/)

[4.8 (4)](https://www.capterra.com/p/150726/SiteGlue/#reviews)

Get a Website AI Copilot powered by ChatGPT to connect visitors to the right person at your business. [Learn more about User Copilot](https://www.capterra.com/p/150726/SiteGlue/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SimplyDesk](https://www.capterra.com/p/198382/SimplyDesk/)

[4.5 (4)](https://www.capterra.com/p/198382/SimplyDesk/#reviews)

Multichannel Helpdesk with SLA tracking, automation, and self-service to streamline customer support. SaaS or on-premise. Expert suppor [Learn more about SimplyDesk](https://www.capterra.com/p/198382/SimplyDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Gallabox](https://www.capterra.com/p/238870/Gallabox/)

[4.5 (4)](https://www.capterra.com/p/238870/Gallabox/#reviews)

Gallabox is a collaborative communication tool, helping convert customer conversations into actions through WhatsApp Business APIs [Learn more about Gallabox](https://www.capterra.com/p/238870/Gallabox/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Unbabel](https://www.capterra.com/p/187811/Unbabel/)

[3.8 (4)](https://www.capterra.com/p/187811/Unbabel/#reviews)

Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual support at scale. [Learn more about Unbabel](https://www.capterra.com/p/187811/Unbabel/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Gluru AI](https://www.capterra.com/p/163364/Gluru-AI/)

[3.5 (4)](https://www.capterra.com/p/163364/Gluru-AI/#reviews)

Building the MIND for your business. [Learn more about Gluru AI](https://www.capterra.com/p/163364/Gluru-AI/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Fernand](https://www.capterra.com/p/10003820/Fernand/)

[5.0 (3)](https://www.capterra.com/p/10003820/Fernand/#reviews)

Customer support for SaaS [Learn more about Fernand](https://www.capterra.com/p/10003820/Fernand/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Unthread](https://www.capterra.com/p/10023623/Unthread/)

[5.0 (3)](https://www.capterra.com/p/10023623/Unthread/#reviews)

Unthread is an agentic service management in Slack. [Learn more about Unthread](https://www.capterra.com/p/10023623/Unthread/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

Page 4 of 7

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