# Page 5 | Best Customer Support Software 2026 | Capterra

> Page 5 - Find the top Customer Support software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-support-software

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# Best Customer Support Software - Page 5

[## Pluno](https://www.capterra.com/p/10035976/Pluno/)

[5.0 (3)](https://www.capterra.com/p/10035976/Pluno/#reviews)

AI support agent that resolves tickets in Zendesk, Intercom, and Salesforce using past tickets plus Jira/Slack context. [Learn more about Pluno](https://www.capterra.com/p/10035976/Pluno/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ClientZen](https://www.capterra.com/p/268683/ClientZen/)

[5.0 (3)](https://www.capterra.com/p/268683/ClientZen/#reviews)

ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring. [Learn more about ClientZen](https://www.capterra.com/p/268683/ClientZen/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## AlphaChat](https://www.capterra.com/p/160781/AlphaChat/)

[5.0 (3)](https://www.capterra.com/p/160781/AlphaChat/#reviews)

Customer service CHAT AUTOMATION TOOL WITH AI chatbots to measure and INCREASE SELF-SERVICE RESOLUTION RATE and customer satisfaction. [Learn more about AlphaChat](https://www.capterra.com/p/160781/AlphaChat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

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[## cVortex](https://www.capterra.com/p/10005446/cVortex/)

[5.0 (3)](https://www.capterra.com/p/10005446/cVortex/#reviews)

cVortex is customer service software that enables omnichannel conversations between companies and customers while streamlining support [Learn more about cVortex](https://www.capterra.com/p/10005446/cVortex/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## ConSol CM/Customer Service](https://www.capterra.com/p/199650/ConSol-CM-Customer-Servicce/)

[5.0 (3)](https://www.capterra.com/p/199650/ConSol-CM-Customer-Servicce/#reviews)

The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service. [Learn more about ConSol CM/Customer Service](https://www.capterra.com/p/199650/ConSol-CM-Customer-Servicce/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Support.cc](https://www.capterra.com/p/248602/Supportcc/)

[5.0 (3)](https://www.capterra.com/p/248602/Supportcc/#reviews)

Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99 [Learn more about Support.cc](https://www.capterra.com/p/248602/Supportcc/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Fullview](https://www.capterra.com/p/247926/Fullview/)

[5.0 (3)](https://www.capterra.com/p/247926/Fullview/#reviews)

Fullview is an AI customer service agent that resolves issues autonomously and guides users through software applications instantly [Learn more about Fullview](https://www.capterra.com/p/247926/Fullview/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Evly](https://www.capterra.com/p/10031369/Evly/)

[5.0 (3)](https://www.capterra.com/p/10031369/Evly/#reviews)

Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries. [Learn more about Evly](https://www.capterra.com/p/10031369/Evly/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Gnatta](https://www.capterra.com/p/144153/Gnatta/)

[4.7 (3)](https://www.capterra.com/p/144153/Gnatta/#reviews)

AI-powered customer service platform with omnichannel support, workflow automation, and fully controllable AI Agents. [Learn more about Gnatta](https://www.capterra.com/p/144153/Gnatta/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## yoummday](https://www.capterra.com/p/10005516/yoummday/)

[4.7 (3)](https://www.capterra.com/p/10005516/yoummday/#reviews)

Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform. [Learn more about yoummday](https://www.capterra.com/p/10005516/yoummday/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Blue Note Systems](https://www.capterra.com/p/204951/Blue-Note-Systems/)

[4.3 (3)](https://www.capterra.com/p/204951/Blue-Note-Systems/#reviews)

Blue Note Systems is a cloud-based CRM software that helps publishers, trainers, and managers handle customer relations. [Learn more about Blue Note Systems](https://www.capterra.com/p/204951/Blue-Note-Systems/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Coveo Relevance Cloud](https://www.capterra.com/p/78820/Coveo-Enterprise-Search/)

[4.0 (3)](https://www.capterra.com/p/78820/Coveo-Enterprise-Search/#reviews)

Relevance platform to deliver contextually relevant information for personalized interactions with clients, partners, customers & more. [Learn more about Coveo Relevance Cloud](https://www.capterra.com/p/78820/Coveo-Enterprise-Search/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## CustomerWise](https://www.capterra.com/p/960/CustomerWise/)

[4.0 (3)](https://www.capterra.com/p/960/CustomerWise/#reviews)

CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management. [Learn more about CustomerWise](https://www.capterra.com/p/960/CustomerWise/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Streem](https://www.capterra.com/p/179589/Streem/)

[3.7 (3)](https://www.capterra.com/p/179589/Streem/#reviews)

Streem is on a mission to make the world’s expertise accessible to all through AR enriched video connection and customer experiences. [Learn more about Streem](https://www.capterra.com/p/179589/Streem/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## InfoCision](https://www.capterra.com/p/232116/InfoCision/)

[3.3 (3)](https://www.capterra.com/p/232116/InfoCision/#reviews)

InfoCision is a provider of traditional call center services to advanced training, quality, and efficiency services. [Learn more about InfoCision](https://www.capterra.com/p/232116/InfoCision/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Hybrid.Chat](https://www.capterra.com/p/180456/Hybrid-Chat/)

[5.0 (2)](https://www.capterra.com/p/180456/Hybrid-Chat/#reviews)

Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement [Learn more about Hybrid.Chat](https://www.capterra.com/p/180456/Hybrid-Chat/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SAAS First](https://www.capterra.com/p/10009033/SAAS-First/)

[5.0 (2)](https://www.capterra.com/p/10009033/SAAS-First/#reviews)

Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses & 24/7 availability. [Learn more about SAAS First](https://www.capterra.com/p/10009033/SAAS-First/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Wrench.ai](https://www.capterra.com/p/10001937/Wrench/)

[5.0 (2)](https://www.capterra.com/p/10001937/Wrench/#reviews)

Wrench.AI distills complex data into painless human insights for organizations that want to truly understand their audience. [Learn more about Wrench.ai](https://www.capterra.com/p/10001937/Wrench/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Got It AI](https://www.capterra.com/p/237479/Got-It-AI/)

[5.0 (2)](https://www.capterra.com/p/237479/Got-It-AI/#reviews)

Conversational AI chat that helps Zendesk users streamline ticketing, customer support and helpdesk operations. No risk or cost to try. [Learn more about Got It AI](https://www.capterra.com/p/237479/Got-It-AI/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Tactful AI](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/)

[5.0 (2)](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/#reviews)

AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity. [Learn more about Tactful AI](https://www.capterra.com/p/236257/Tactful-AI-Helpdesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SupportBox](https://www.capterra.com/p/10033093/SupportBox/)

[5.0 (2)](https://www.capterra.com/p/10033093/SupportBox/#reviews)

All-in-one customer support tool. Emails, calls, chat & AI — all in one inbox for faster, smarter, more personal support. [Learn more about SupportBox](https://www.capterra.com/p/10033093/SupportBox/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Textel](https://www.capterra.com/p/230612/Textel/)

[4.5 (2)](https://www.capterra.com/p/230612/Textel/#reviews)

Textel provides a modern communication experience by text-enabling existing contact center phone numbers. [Learn more about Textel](https://www.capterra.com/p/230612/Textel/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## tele-LOOK](https://www.capterra.com/p/211107/tele-LOOK/)

[4.5 (2)](https://www.capterra.com/p/211107/tele-LOOK/#reviews)

Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.  [Learn more about tele-LOOK](https://www.capterra.com/p/211107/tele-LOOK/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## UserEcho](https://www.capterra.com/p/165235/UserEcho/)

[4.5 (2)](https://www.capterra.com/p/165235/UserEcho/#reviews)

An online customer support software with helpdesk, forum, knowledge base, and live chat features. [Learn more about UserEcho](https://www.capterra.com/p/165235/UserEcho/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Hibot](https://www.capterra.com/p/183920/Hibot/)

[4.5 (2)](https://www.capterra.com/p/183920/Hibot/#reviews)

All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents. [Learn more about Hibot](https://www.capterra.com/p/183920/Hibot/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SteadyPoint Helpdesk](https://www.capterra.com/p/180106/SteadyPoint-Office-365-Help-desk/)

[4.5 (2)](https://www.capterra.com/p/180106/SteadyPoint-Office-365-Help-desk/#reviews)

Helpdesk is a HIPAA-compliant SharePoint Add-in that streamlines customer support with customizable workflows, and email integration. [Learn more about SteadyPoint Helpdesk](https://www.capterra.com/p/180106/SteadyPoint-Office-365-Help-desk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## SAP Service Cloud](https://www.capterra.com/p/227370/SAP-Service-Cloud/)

[4.5 (2)](https://www.capterra.com/p/227370/SAP-Service-Cloud/#reviews)

Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud [Learn more about SAP Service Cloud](https://www.capterra.com/p/227370/SAP-Service-Cloud/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## DeepConverse](https://www.capterra.com/p/238118/DeepConverse/)

[4.5 (2)](https://www.capterra.com/p/238118/DeepConverse/#reviews)

DeepConverse is a customer support automation platform to reduce your support load by up to 80%. [Learn more about DeepConverse](https://www.capterra.com/p/238118/DeepConverse/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Inquirly](https://www.capterra.com/p/10039859/Inquirly/)

[4.5 (2)](https://www.capterra.com/p/10039859/Inquirly/#reviews)

Inquirly is an AI-powered customer support software that streamlines operations and boosts conversions through intelligent automation. [Learn more about Inquirly](https://www.capterra.com/p/10039859/Inquirly/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## CX Genie](https://www.capterra.com/p/10022689/CX-Genie/)

[4.0 (2)](https://www.capterra.com/p/10022689/CX-Genie/#reviews)

A no-code, AI-powered platform to automate, manage, and streamline customer support, reducing response times and boosting satisfaction [Learn more about CX Genie](https://www.capterra.com/p/10022689/CX-Genie/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Kindly](https://www.capterra.com/p/238759/Kindly/)

[4.0 (2)](https://www.capterra.com/p/238759/Kindly/#reviews)

Kindly enables brands to build exceptional customer experiences that boost online sales and improve customer satisfaction. [Learn more about Kindly](https://www.capterra.com/p/238759/Kindly/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Lindy](https://www.capterra.com/p/10027702/Lindy/)

[3.5 (2)](https://www.capterra.com/p/10027702/Lindy/#reviews)

AI automation tool that helps you build AI agents to handle tasks like email management, meeting scheduling, CRM updates, and more.  [Learn more about Lindy](https://www.capterra.com/p/10027702/Lindy/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## AIVITEX](https://www.capterra.com/p/266095/AIVITEX/)

[5.0 (1)](https://www.capterra.com/p/266095/AIVITEX/#reviews)

AIVITEX is an intuitive and customizable platform for digital service delivery, simplifying on-site and remote inspections. [Learn more about AIVITEX](https://www.capterra.com/p/266095/AIVITEX/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Helpmate](https://www.capterra.com/p/10033333/Helpmate/)

[5.0 (1)](https://www.capterra.com/p/10033333/Helpmate/#reviews)

AI-enabled chatbot plugin for WooCommerce that automates customer support and provides continuous assistance to optimize sales. [Learn more about Helpmate](https://www.capterra.com/p/10033333/Helpmate/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## DVSAnalytics Workforce Optimization](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/)

[5.0 (1)](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/#reviews)

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution. [Learn more about DVSAnalytics Workforce Optimization](https://www.capterra.com/p/230759/DVSAnalytics-Workforce-Optimization/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

[5.0 (1)](https://www.capterra.com/p/255105/BoldDesk/#reviews)

BoldDesk is premium customer service software that allows your organization to turn customers into fans.  [Learn more about BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Engaige](https://www.capterra.com/p/10017497/Engaige/)

[5.0 (1)](https://www.capterra.com/p/10017497/Engaige/#reviews)

Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans. [Learn more about Engaige](https://www.capterra.com/p/10017497/Engaige/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Aranda](https://www.capterra.com/p/200943/Aranda-Service-Desk/)

[5.0 (1)](https://www.capterra.com/p/200943/Aranda-Service-Desk/#reviews)

Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure. [Learn more about Aranda](https://www.capterra.com/p/200943/Aranda-Service-Desk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Glia](https://www.capterra.com/p/166412/OmniCore/)

[5.0 (1)](https://www.capterra.com/p/166412/OmniCore/#reviews)

Customer service solution that enables agents to manage live chats, voice communications, videos, & cobrowsing on a unified dashboard. [Learn more about Glia](https://www.capterra.com/p/166412/OmniCore/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Chat Outsource](https://www.capterra.com/p/169310/Chat-Outsource/)

[5.0 (1)](https://www.capterra.com/p/169310/Chat-Outsource/#reviews)

Web-based solution that provides live chat through lead generation, routing, engagement, social media support and more. [Learn more about Chat Outsource](https://www.capterra.com/p/169310/Chat-Outsource/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## AR Genie](https://www.capterra.com/p/10009955/AR-Genie/)

[5.0 (1)](https://www.capterra.com/p/10009955/AR-Genie/#reviews)

AR Genie remote assistance for live troubleshooting & guidance eliminates the hassle of dealing with complicated technical issues. [Learn more about AR Genie](https://www.capterra.com/p/10009955/AR-Genie/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## CallerDesk](https://www.capterra.com/p/240898/CallerDesk/)

[5.0 (1)](https://www.capterra.com/p/240898/CallerDesk/#reviews)

Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling [Learn more about CallerDesk](https://www.capterra.com/p/240898/CallerDesk/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Gleap](https://www.capterra.com/p/10029816/Gleap/)

[5.0 (1)](https://www.capterra.com/p/10029816/Gleap/#reviews)

The best AI-first customer support and feedback platform.  [Learn more about Gleap](https://www.capterra.com/p/10029816/Gleap/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## DevRev](https://www.capterra.com/p/10004656/DevRev/)

[5.0 (1)](https://www.capterra.com/p/10004656/DevRev/#reviews)

DevRev OneCRM, purpose-built for tech companies. [Learn more about DevRev](https://www.capterra.com/p/10004656/DevRev/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Mando AI](https://www.capterra.com/p/10025716/Mando/)

[5.0 (1)](https://www.capterra.com/p/10025716/Mando/#reviews)

Mando AI is an all-in-one AI support platform that delivers always-on customer support and gives teams one AI workspace. [Learn more about Mando AI](https://www.capterra.com/p/10025716/Mando/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Tribe CRM](https://www.capterra.com/p/10024322/Tribe-CRM/)

[5.0 (1)](https://www.capterra.com/p/10024322/Tribe-CRM/#reviews)

Tribe is a composable CRM for European businesses. Resolve issues faster and keep every customer interaction connected. [Learn more about Tribe CRM](https://www.capterra.com/p/10024322/Tribe-CRM/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Deskhero](https://www.capterra.com/p/10016999/Deskhero/)

[5.0 (1)](https://www.capterra.com/p/10016999/Deskhero/#reviews)

Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service. [Learn more about Deskhero](https://www.capterra.com/p/10016999/Deskhero/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

[5.0 (1)](https://www.capterra.com/p/143200/Brand-Embassy/#reviews)

Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution. [Learn more about Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/)

[5.0 (1)](https://www.capterra.com/p/248751/Zuar-Portal/#reviews)

The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar. [Learn more about Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

[## Conferbot](https://www.capterra.com/p/264691/Conferbot/)

[5.0 (1)](https://www.capterra.com/p/264691/Conferbot/#reviews)

Conferbot is a simple no-code bot builder, that helps businesses build bots for customer support, leads, surveys, quizzes & more [Learn more about Conferbot](https://www.capterra.com/p/264691/Conferbot/)

Customer Support features reviewers most value

Chatbot

CRM

Customer Database

Email Management

Knowledge Base Management

Live Chat

Multi-Channel Communication

Queue Management

Reporting/Analytics

Page 5 of 7

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