Swordfish vs TCN

Starting Price

$200.00/month/user

Not provided by vendor

Best For

Debt Collection Agencies, Corporates (e.g. Banks) doing in-house bulk debt recovery and collections. Swordfish covers pre-legal and legal phases.

Contact centers, BPOs, collection agencies, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing.

Rating


4 / 5
(1)


4.5 / 5
(9)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


3 / 5

5 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Agency Management
  • close Auto Dialer
  • check Automated Notices
  • close Callback Scheduling
  • check Client Management
  • close Commission Management
  • close Compliance Management
  • check Contact Management
  • check Credit Bureau Reporting
  • check In-House Collections
  • check Payment Plans
  • check Transaction Management
  • close Agency Management
  • check Auto Dialer
  • check Automated Notices
  • check Callback Scheduling
  • check Client Management
  • close Commission Management
  • check Compliance Management
  • check Contact Management
  • close Credit Bureau Reporting
  • check In-House Collections
  • close Payment Plans
  • close Transaction Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Swordfish vs TCN

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