Appcues vs WalkMe

Starting Price

$249.00/month

Not provided by vendor

Best For

Any company that has a web-app and ideally offers a free trial or freemium product fits Appcues' ideal customer profile.

Enterprises, MBs, Non-Profit Organizations, Government, etc...

Rating


4.8 / 5
(79)
Read All Reviews

4.4 / 5
(48)
Read All Reviews

Ideal number of Users

10 - 499

2 - 1000+

Ease of Use


4.7 / 5


  • "It's incredibly easy to use, the interface is nice and simple - they've prioritised this over just making it look impressive."

  • "Fantastic product great functionality, easy to use, so many customisable options."


3.8 / 5


  • "Excellent for creating educational walkthroughs for web based software. The interface is simple and easy to use."

  • "Easy setup, user friendly. WalkMe was used to enhance our client experience with our rather difficult to navigate user platform."

Customer Support


4.8 / 5


  • "Incredible customer service. Really go above and beyond to resolves any issues and provide comprehensive solutions to your problems."

  • "We've had easy setups and fast deployments to our production environments. Customer support has been helpful."


4.6 / 5


  • "This software saved our support team significant time and energy."

  • "Prior to implementing WalkMe my customers would ask questions then my support staff would answer them on a case by case basis."

Features & Functionality


4.6 / 5


  • "It's so easy to set up amazing tooltips in our app. It requires VERY little technical knowledge and gives you tons of power."

  • "Intuitive, easy to implement and good suppport."


4.4 / 5


  • "WalkMe is a nice tool to help clients navigate your website."

  • "It has immense features that helps you build walkthroughs, onboarding lists and tool tips."

Value for Money


4.7 / 5



3.9 / 5


Product Features

  • check Audience Segmentation
  • check Content Creation
  • check Contextual Guidance
  • check Data Validation
  • check In-App Training
  • check Launch Management
  • close Multi-Language
  • check Self Service Tools
  • check Surveys & Feedback
  • check User Onboarding
  • check Audience Segmentation
  • check Content Creation
  • check Contextual Guidance
  • close Data Validation
  • check In-App Training
  • check Launch Management
  • close Multi-Language
  • check Self Service Tools
  • check Surveys & Feedback
  • check User Onboarding

Screenshots

View 5 screenshots 171781 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Appcues vs WalkMe

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