Shelf vs Formstack Documents

Awards

Starting Price

$99.00/month

$29.00/month

Best For

Shelf is for Contact Centers and Help Desks looking to bring their knowledge management into the cloud or upgrade to the next generation of AI enabled KM

Our customers primarily use WebMerge to automate their document assembly to save time, reduce errors, and maintain consistency across their organization.

Rating


4.9 / 5
(45)
Read All Reviews

4.8 / 5
(350)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.9 / 5


  • "User Friendly with Great Features and Functionality."

  • "High level organizational capabilities, easy to use & attractive interface, the Web Clipper."


4.5 / 5


  • "Docx xlsx support, ease of use and versatility. Very solid solution that solved the problem perfectly."

  • "Positive, clean, efficient, to the point, easy and straightforward."

Customer Support


5 / 5



4.8 / 5


  • "I like how easy it is to use with form software such as Formstack. Their customer support is amazing."

  • "WebMerge has been a huge time-saver, and they have the best customer support."

Features & Functionality


4.6 / 5


  • "UX is seamless, so easy to use and really well thought add. They are constantly adding new features which is great."

  • "Excellent user experience for an unfinished product. I look forward to seeing future updates."


4.7 / 5


  • "I like how it made our recruitment efforts seamless. Gaining more interest from potential students."

  • "I love that this program helps me get rid of the grinding daily tasks that can be automated with just a little customization."

Value for Money


4.8 / 5



4.5 / 5


  • "Auto adjusts pricing based on usage. The customer support is also really great."

  • "The only slight niggle I would have with their system is their account packages, the higher one being less value for money."

Product Features

  • check Collaboration Tools
  • close Compliance Tracking
  • check Document Archiving
  • close Document Assembly
  • check Document Indexing
  • check Document Retention
  • close Electronic Signature
  • close File Recovery
  • check File Type Conversion
  • close Offline Access
  • check Optical Character Recognition
  • check Version Control
  • close Collaboration Tools
  • check Compliance Tracking
  • close Document Archiving
  • check Document Assembly
  • check Document Indexing
  • close Document Retention
  • check Electronic Signature
  • close File Recovery
  • check File Type Conversion
  • close Offline Access
  • close Optical Character Recognition
  • check Version Control

Screenshots

View 5 screenshots 87280 thumb
View 5 screenshots 189479 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Shelf vs Formstack Documents

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