Box vs Shelf

Awards

Starting Price

$5.00/month/user

$99.00/month

Best For

Any type of business that need secure, scalable content-sharing, and collaboration in the cloud.

Shelf is for Contact Centers and Help Desks looking to bring their knowledge management into the cloud or upgrade to the next generation of AI enabled KM

Rating


4.5 / 5
(3367)


5 / 5
(45)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Collaboration Tools
  • check Compliance Tracking
  • check Document Archiving
  • check Document Assembly
  • check Document Indexing
  • check Document Retention
  • check Electronic Signature
  • close File Recovery
  • check File Type Conversion
  • check Offline Access
  • close Optical Character Recognition
  • check Version Control
  • check Collaboration Tools
  • close Compliance Tracking
  • check Document Archiving
  • close Document Assembly
  • check Document Indexing
  • check Document Retention
  • close Electronic Signature
  • close File Recovery
  • check File Type Conversion
  • close Offline Access
  • check Optical Character Recognition
  • close Version Control

Screenshots

View 5 screenshots 35712 thumb
View 5 screenshots 87280 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Box vs Shelf

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