IT Glue vs PinPoint

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

IT Glue is designed for IT professionals. We focus on the managed service provider (MSP) market.

PinPoint runs from small business to enterprise. Cloud access can range from any number of users, and our Self-Hosted solution of PinPoint begins from 3 users to any number as the MS SQL is scalable

Ideal number of Users

1000+

2 - 1000+

Rating


4.7 / 5
(42)
Read All Reviews

4.6 / 5
(52)
Read All Reviews

Ease of Use


4.6 / 5


  • "IT Glue is well organized and laid out well. It is easy to use, and train new people how to use."

  • "Easy To Use - Especially for non technical people."


4.3 / 5


  • "Easy to use and support is very responsive and helpful."

  • "We have set system up to make it very user friendly."

Customer Support


4.4 / 5



4.6 / 5


  • "Excellent customer service and support. The speed with which the software is able to retrieve queries when using meta data searches."

  • "Flexible; rock solid...no database corruption in 10 years of use; excellent tech support."

Features & Functionality


4.5 / 5


  • "All your customer documentation in one neat interface."

  • "It has made our job easier, quicker, and more efficient."


4.5 / 5


  • "The support you get from the folks at LSSP is amazing. They are quick and ready to help with solutions."

  • "Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity."

Value for Money


4.4 / 5



4.7 / 5


Product Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IT Glue vs PinPoint

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PinPoint vs IT Glue