SolarWinds Passportal vs PinPoint

Awards

Starting Price

$70.00/month

Not provided by vendor

Best For

Ideal for MSP and/or internal IT services teams that need easy-to-use, simple, cloud-based password security and IT documentation in co-managed IT environments.

PinPoint runs from small business to enterprise. Cloud access can range from any number of users, and our Self-Hosted solution of PinPoint begins from 3 users to any number as the MS SQL is scalable

Rating


4.4 / 5
(81)
Read All Reviews

4.6 / 5
(52)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.2 / 5


  • "It's easy to use, secure and seems to get regular development."

  • "Easy to use and easy to setup and easier to administor."


4.3 / 5


  • "Easy to use and support is very responsive and helpful."

  • "We have set system up to make it very user friendly."

Customer Support


4.4 / 5



4.6 / 5


  • "Excellent customer service and support. The speed with which the software is able to retrieve queries when using meta data searches."

  • "Flexible; rock solid...no database corruption in 10 years of use; excellent tech support."

Features & Functionality


4.2 / 5


  • "The ability to use Passportal with Screenconnect has been an added bonus as it makes logging into systems much quicker than before."

  • "Support and sales teams have been quite responsive on this, our second go."


4.5 / 5


  • "The support you get from the folks at LSSP is amazing. They are quick and ready to help with solutions."

  • "Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity."

Value for Money


4.4 / 5



4.7 / 5


Product Features

  • check Collaboration Tools
  • close Compliance Tracking
  • check Document Archiving
  • check Document Assembly
  • check Document Indexing
  • check Document Retention
  • close Electronic Signature
  • close File Recovery
  • close File Type Conversion
  • close Offline Access
  • close Optical Character Recognition
  • check Version Control
  • check Collaboration Tools
  • check Compliance Tracking
  • check Document Archiving
  • check Document Assembly
  • check Document Indexing
  • check Document Retention
  • check Electronic Signature
  • check File Recovery
  • check File Type Conversion
  • check Offline Access
  • check Optical Character Recognition
  • check Version Control

Screenshots

View 4 screenshots 188555 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds Passportal vs PinPoint

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