@EASE vs NeonCRM

Starting Price

$5,499.99/one-time

$49.00/month

Best For

Charities who understand the value of information and create an environment for their fund development to succeed by capturing knowledge and turning it into dollars. Run a High Performance workplace.

NeonCRM was created to be the most powerful integrated fundraising solution on the market. NeonCRM works will nonprofits of all sizes from small local community groups to large national organizations.

Rating


4.7 / 5
(39)
Read All Reviews

4.4 / 5
(426)
Read All Reviews

Ideal number of Users

1 - 49

1 - 1000+

Ease of Use


4.4 / 5


  • "It is user friendly and when utilized to full capacity provides endless possibilities."

  • "There were some internal IT issues as well, so ease of use score is certainly partly on our side to blame."


4.2 / 5


  • "Compare products, their capabilities and ease of use. I found the people at Neon are its best product."

  • "Web based; ease of use; can track everything needed; ease of electronic contact and marketing; non-profit based; very responsive; inexpensive."

Customer Support


4.9 / 5


  • "Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time."

  • "I value the excellent customer service ... always a quick response to any questions or concerns I have."


4.6 / 5


  • "Easy to use, user friendly, responsive to suggestions and awesome customer service."

  • "Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful."

Features & Functionality


4.5 / 5


  • "The software is relatively easy to use and navigate. Data entry is straight forward."

  • "Sharron is very quick to respond to all support enquiries."


4.3 / 5


  • "Customer service is quick to respond and pretty amazing."

  • "Good program, but reporting is less intuitive than I'd like."

Value for Money


4.7 / 5



4.5 / 5


  • "The team has been so supportive and helpful. The price is incredible."

  • "I like that it is a (relatively) cost effective CRM that is all web-based."

Product Features

  • check Campaign Management
  • close Dashboard
  • check Donation Tracking
  • check Donor Management
  • check Event Management
  • check Gift Matching Management
  • check Mobile Giving
  • check Online Giving
  • close Payment Processing
  • check Pledge Management
  • check Receipt Management
  • check Recurring Giving
  • check Campaign Management
  • close Dashboard
  • check Donation Tracking
  • check Donor Management
  • check Event Management
  • check Gift Matching Management
  • check Mobile Giving
  • check Online Giving
  • close Payment Processing
  • check Pledge Management
  • check Receipt Management
  • check Recurring Giving

Screenshots

View 5 screenshots 55933 thumb
View 5 screenshots 86853 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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@EASE vs NeonCRM

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