NeonCRM vs GivingTools

Starting Price

$49.00/month

$10.00/month

Best For

NeonCRM was created to be the most powerful integrated fundraising solution on the market. NeonCRM works will nonprofits of all sizes from small local community groups to large national organizations.

Creative nonprofits of any size interested in a flexible, open, beautifully presented online experience that delivers the lowest rates possible.

Rating


4.4 / 5
(426)
Read All Reviews

4.7 / 5
(51)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "Compare products, their capabilities and ease of use. I found the people at Neon are its best product."

  • "Web based; ease of use; can track everything needed; ease of electronic contact and marketing; non-profit based; very responsive; inexpensive."


4.7 / 5


  • "Unbelievably amazing customer service and easy to use the product."

  • "Ve been extremely happy with Giving Tools. The product is easy to use and their customer service and technical support is impeccable."

Customer Support


4.6 / 5


  • "Easy to use, user friendly, responsive to suggestions and awesome customer service."

  • "Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful."


4.9 / 5


  • "Amazing customer service. I still think there are aspects that could be improved (see above)."

  • "Great product, easily integrated, and FABULOUS customer service."

Features & Functionality


4.3 / 5


  • "Customer service is quick to respond and pretty amazing."

  • "Good program, but reporting is less intuitive than I'd like."


4.4 / 5


  • "We have a person at Giving Tools that we can contact to help us and we have always received a quick response back."

  • "As stated in my quick review, the software is easy to use. It is very similar to filling out an online form."

Value for Money


4.5 / 5


  • "The team has been so supportive and helpful. The price is incredible."

  • "I like that it is a (relatively) cost effective CRM that is all web-based."


4.9 / 5


  • "Bravo to Giving Tools for creating a product that stands out for service, functionality, cost and ease of use."

  • "Their pricing is rock-bottom because they want to serve the non-profit community."

Product Features

  • check Campaign Management
  • close Dashboard
  • check Donation Tracking
  • check Donor Management
  • check Event Management
  • check Gift Matching Management
  • check Mobile Giving
  • check Online Giving
  • close Payment Processing
  • check Pledge Management
  • check Receipt Management
  • check Recurring Giving
  • check Campaign Management
  • check Dashboard
  • check Donation Tracking
  • check Donor Management
  • check Event Management
  • close Gift Matching Management
  • check Mobile Giving
  • check Online Giving
  • check Payment Processing
  • check Pledge Management
  • check Receipt Management
  • check Recurring Giving

Screenshots

View 5 screenshots 86853 thumb
View 4 screenshots 93370 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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NeonCRM vs GivingTools

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