DonorSnap vs Sumac

Starting Price

$39.00/month

$45.00/month

Best For

DonorSnap serves nonprofits of all type, shape, and size. The system can be easily customized to suit the needs of almost any organization. We'll let you know if DonorSnap won't work well for you.

We have a solution for every kind of nonprofit. * Large, Medium, Small * Human Services, Arts & Culture, Health Organizations, Education, Environment & Animal Services.

Ideal number of Users

1 - 499

1 - 1000+

Rating


4.6 / 5
(76)
Read All Reviews

4.4 / 5
(104)
Read All Reviews

Ease of Use


4.5 / 5


  • "I love the ease with which the contact profiles can be edited, and adding donations is a breeze. The reporting features are easy to use and very helpful."

  • "Great customer service --- good product --- easy to use ---- I highly recommend."


4.2 / 5


  • "As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is."

  • "We scheduled a demo with a Sumac Guru for our entire team and we were all captivated by the ease of use and functionality it offered almost everything on our wish list (and much more)."

Customer Support


4.8 / 5


  • "This made my job for my client so much easier. Rep's outstanding customer service is the #1 reason I would recommend donor snap."

  • "Very fast customer support via phone or email. Lots of education opportunities to better learn the software."


4.7 / 5


  • "Having the ability to customize reports, information/data that you'd like to collect combined with great customer service has been a win for our organization."

  • "Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient)."

Features & Functionality


4.4 / 5


  • "My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM."

  • "DonorSnap just redesigned their interface--it is very nice."


3.8 / 5


  • "For example, Having all gifts in the same group as any other notes and points of donor contact is rather frustrating due to the cluttered nature."

  • "It's a really good starter CRM for those who are looking for a robust, affordable option. For small to medium non-profits, it's quite likely it could fit all your needs."

Value for Money


4.7 / 5


  • "The fact that it has all the functionality it does at such an affordable price is amazing. I have been recommending DonorSnap to the other Ed Foundations in our area."

  • "Help is instantly available at any place in the program. The Vendor is constantly adding new features and improvements at no additional cost."


4.3 / 5


  • "Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software."

  • "My staff loves Sumac because it's easy to learn and use. I like the fact that we can add Options as our needs and our budget dictate."

Product Features

  • Campaign Management
  • Donation Tracking
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Campaign Management
  • Donation Tracking
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving

Screenshots

View 5 screenshots 188538 thumb
View 5 screenshots 20453 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DonorSnap vs Sumac

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Sumac vs DonorSnap