Keap (formerly Infusionsoft) vs Shippo

Starting Price

$79.00/month

$0.05/one-time

Best For

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

E-commerce merchants, online marketplaces and e-commerce platforms or vendors.

Ideal number of Users

1 - 1000+

1 - 999

Rating


4.1 / 5
(1053)
Read All Reviews

4.8 / 5
(198)
Read All Reviews

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4.7 / 5


  • "Easy to use and gets you great discounts on shipping. Plus I love that there is no subscription fees."

  • "I love the prices Shippo offers on shipping compared to anywhere else. It's easy to use and you can save templates for shipping sizes."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.7 / 5


  • "Customer service is excellent and friendly. On the few occasions I had questions I had a complete answer in no time."

  • "Even if I do have a problem (which is not often) their customer service is very quick and helpful to fix it."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.6 / 5


  • "Easy to set up my account. The free version is perfect as I don't ship regularly but will have times when shipping quite a bit to my customers."

  • "Has a great interface and functionality, but expensive."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4.8 / 5


  • "The fact that there isn't a monthly usage fee or subscription is absolutely amazing. Shippo has helped me save money."

  • "I ship fine art as well as small prints and gift items and Shippo saves me dearly every time I use it, both time and money."

Product Features

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Screenshots

View 3 screenshots 142737 thumb
View 3 screenshots 27687 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs Shippo

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Shippo vs Keap (formerly Infusionsoft)