Whatfix vs Synapse

Starting Price

Not provided by vendor

$12,000.00/year

Best For

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Mid-Market to Large Enterprises who already have a Learning Management System (LMS) in place.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.7 / 5
(57)
Read All Reviews

5 / 5
(2)

Ease of Use


4.5 / 5


  • "So far WhatFix has lived up to our expectations. It's easy to use and feedback is great."

  • "Easy to use on-boarding software with a genuinely caring team behind it."


5 / 5


Customer Support


4.9 / 5


  • "Throughout the process, we were extremely pleased with the customer service from the entire WhatFix team."

  • "End-user experience is very direct. The support staff has been a great resource in getting us up and running."


5 / 5


Features & Functionality


4.6 / 5


  • "The application helps to guide your clients to navigate your online portal or website or to effectively use your web product."

  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."


4 / 5


Value for Money


4.6 / 5



5 / 5


Product Features

  • Content Import / Export
  • Course Publishing
  • Gamification
  • Instructor-Led Courses
  • Interactive Content
  • PowerPoint Conversion
  • Self-Paced Courses
  • Storyboarding
  • Template Management
  • Test / Quiz Creation
  • Video Management
  • Content Import / Export
  • Course Publishing
  • Gamification
  • Instructor-Led Courses
  • Interactive Content
  • PowerPoint Conversion
  • Self-Paced Courses
  • Storyboarding
  • Template Management
  • Test / Quiz Creation
  • Video Management

Screenshots

View 5 screenshots 127242 thumb
View 3 screenshots 80749 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Whatfix vs Synapse

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