Service Fusion vs RazorSync

Starting Price

$99.00/month

$40.00/month

Best For

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

Business owners and franchisers that provide services in the field (electricians, plumbers, general contractors, computer/appliance repair services, etc.).

Ideal number of Users

2 - 99

1 - 1000+

Rating


4.5 / 5
(121)
Read All Reviews

4.4 / 5
(439)
Read All Reviews

Ease of Use


4.5 / 5


  • "The ease of use for both the office and the field is amazing. This is a robust system that will do a lot of things that others will not."

  • "The software is easy to use and Service Fusion has excellent customer service if you get in a bind."


4.2 / 5


  • "The ease of use of everything is fantastic. Its great for the whole team to be able to see the schedule in advance."

  • "The ease of use is great covers what we need for our RES/COM of our business."

Customer Support


4.6 / 5


  • "The product is outstanding, but so is the customer service. A couple of areas that need improvement are."

  • "It worked great for us out of the box. Customer service/Tech support is very good."


4.5 / 5


  • "Multiple platforms supported. Responsiveness of the support team and willingness to help and answer questions."

  • "The ease of use in the office end plus the flexibility for the field workers has been great. The customer service is second to none."

Features & Functionality


4.2 / 5


  • "Integrating with Quickbooks is a lifesaver. I love being able to email invoices directly to customers from Service Fusion."

  • "The best thing about Service Fusion are the options for customization. We have built this program to fit our every need and then some."


4.1 / 5


  • "Good evening: In response to your inquiry, I would like to state we are pleased with Razor Sync as our scheduling software."

  • "Work orders that require multiple trips can be "rolled up" into a single service request. The photo capability and storage has been fantastic."

Value for Money


4.6 / 5


  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "Cost was really good for the quality of the solution."


4.4 / 5


  • "The price is fair and the features are useful. The ease of use and ability to track and monitor our technicians ' progress is amazing."

  • "Have used for several years. Great program to dispatch- affordable price."

Product Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management

Screenshots

View 5 screenshots 133619 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Service Fusion vs RazorSync

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RazorSync vs Service Fusion