RazorSync vs mHelpDesk

Starting Price

$40.00/month

$169.00/month

Best For

Business owners and franchisers that provide services in the field (electricians, plumbers, general contractors, computer/appliance repair services, etc.).

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.4 / 5
(439)
Read All Reviews

4.3 / 5
(786)
Read All Reviews

Ease of Use


4.2 / 5


  • "The ease of use of everything is fantastic. Its great for the whole team to be able to see the schedule in advance."

  • "The ease of use is great covers what we need for our RES/COM of our business."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4.5 / 5


  • "Multiple platforms supported. Responsiveness of the support team and willingness to help and answer questions."

  • "The ease of use in the office end plus the flexibility for the field workers has been great. The customer service is second to none."


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.1 / 5


  • "Good evening: In response to your inquiry, I would like to state we are pleased with Razor Sync as our scheduling software."

  • "Work orders that require multiple trips can be "rolled up" into a single service request. The photo capability and storage has been fantastic."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4.4 / 5


  • "The price is fair and the features are useful. The ease of use and ability to track and monitor our technicians ' progress is amazing."

  • "Have used for several years. Great program to dispatch- affordable price."


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management

Screenshots

Capterra screenshot placeholder
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of mHelpDesk vs RazorSync

RazorSync vs mHelpDesk

Share

Share Your Comparison of
mHelpDesk vs RazorSync