Housecall Pro vs mHelpDesk

Starting Price

$39.00/month

$169.00/month

Best For

Housecall Pro serves all service business professionals in all major industry categories such as plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, etc.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating


4.7 / 5
(2065)
Read All Reviews

4.3 / 5
(781)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.7 / 5


  • "We're new to the software, but it's so easy to use that I feel like I can confidently engage with customers through the app."

  • "The ease of this program has been great for our HVAC company. Scheduling, estimates, payments, all is combined and easy to use."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4.8 / 5


  • "Overall we are happy with HCP. Customer service is always right there and they try to help the best they can."

  • "Excellent customer service. Very pleased with responsiveness and availability of the HCP Team."


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.5 / 5


  • "It's very easy to use, the portal has a wonderful clean design, the platform has a powerful feature set, and it's built for mobility."

  • "M very good dispatch app and very helpful to keep records by hopefully it merges and QuickBooks on."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4.7 / 5


  • "Cost efficient with great features and amazing customer service with real people."

  • "Just signed up, so far so good, I like the price point and features."


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • check Billing & Invoicing
  • check Contract Management
  • check Customer Management
  • check For Commercial and/or Industrial Electrical Contractors
  • check Mobile Access
  • check Quotes/Estimates
  • check Scheduling
  • check Time Tracking
  • check Work Order Management
  • check Billing & Invoicing
  • check Contract Management
  • check Customer Management
  • check For Commercial and/or Industrial Electrical Contractors
  • check Mobile Access
  • check Quotes/Estimates
  • check Scheduling
  • check Time Tracking
  • check Work Order Management

Screenshots

View 5 screenshots 136521 thumb
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Housecall Pro vs mHelpDesk

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