eSUB Subcontractor Software vs Smart Service

Starting Price

Not provided by vendor Not provided by vendor

Best For

Self-performing contractors in the construction market with multiple projects each year.

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

Ideal number of Users

1 - 1000+

1 - 99

Rating


4.5 / 5
(135)
Read All Reviews

4.3 / 5
(247)
Read All Reviews

Ease of Use


4.4 / 5


  • "What I love the most is the ease of use of the ESUB software. It was very simple to learn, which makes it simpler to use."

  • "Very user friendly and the program is not complicated. I will recommend this program to any construction organization."


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."

Customer Support


4.7 / 5


  • "Excellent experience from the demo through the purchase and implementation. Our account success manager and tech support have been very helpful."

  • "The software is very easy to use and gives you control of your projects, and the customer support is the best I have encountered."


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."

Features & Functionality


4.5 / 5


  • "What we like tho most is that it standardizes the look and feel of our RFIs and CORs across the firm and we can now effortlessly track each."

  • "Laid out well and customizable, email feature has the ability to respond for record keeping purposes. Simple design that is very effective."


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."

Value for Money


4.7 / 5


  • "The program should be more user friendly. Like easier way to update hours in your budget when adding change orders and run custom reports."

  • "Worth every penny, wish we started using eSub sooner."


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."

Product Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management

Screenshots

View 5 screenshots 103209 thumb
View 5 screenshots 21798 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eSUB Subcontractor Software vs Smart Service

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Smart Service vs eSUB Subcontractor Software