SuccessWare21 vs Esticom

Starting Price

Not provided by vendor

$1,299.00/year/user

Best For

SuccessWare21 is focused on companies in the residential HVAC, Plumbing and Electrical businesses with anywhere from 5 to over 100 technicians.

Electrical, mechanical, plumbing and low voltage contractors looking to improve the speed and accuracy by digitizing the process quantity takeoffs and estimating. Purpose built for subcontractors.

Product Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management

Ideal number of Users

2 - 499

1 - 499

Rating


4 / 5
(69)
Read All Reviews

4.5 / 5
(104)
Read All Reviews

Ease of Use


3.4 / 5


  • "The look is a bit outdated. It's difficult for new people to learn."

  • "I like the fact that it is very user friendly."


4.5 / 5


  • "Covering additional expenditures like overhead and waste is wonderful. Ability to apply difficulty levels is nice."

  • "This software is easy to set up and is user friendly. I also like that this software is cloud based and I can do takeoffs anywhere."

Customer Support


4.3 / 5



4.6 / 5


  • "The support is a bit substandard, today you would expect that you would have a link direct to support team. That said my issues were resolved."

  • "Inexpensive, lots of product support, constant updates & easy to use."

Features & Functionality


3.7 / 5


  • "It's very useful for dispatching and building a database. You can store on your own onsite servers or in the clouds."

  • "Finding out what equipment was installed when customers want to replace their systems."


4.1 / 5


  • "Great and easy-to-use software, which allows my Sales Engineers to more-easily get their perspective projects done much quicker than before."

  • "This saves us a lot of time and helps us get accurate bids out quickly."

Value for Money


3.9 / 5


  • "If we could do it over again, I would have paid the additional money to have someone from SW21 come out and help us set up everything."

  • "Compared to the bare-bones program we used previously, this has allowed us to streamline our office tasks and stay on top of job cost."


4.5 / 5


  • "I like the fact 5hat the values are included in the present assemblies. The cost for Electrical parts and pieces were not with my suppliers."

  • "It's easy to use and fair pricing. It works well with pdf floor plans."

Screenshots

Capterra screenshot placeholder
View 4 screenshots 148496 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Esticom vs SuccessWare21

SuccessWare21 vs Esticom

Share

Share Your Comparison of
Esticom vs SuccessWare21