eClinicalWorks vs Practice EHR

Awards

Starting Price

$499.00/month/user

$149.00/month

Best For

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties,

Medical practices looking for an easy-to-use and speciality-specific EHR with integrated billing.

Ideal number of Users

1 - 1000+

1 - 99

Rating


3.4 / 5
(289)
Read All Reviews

4.3 / 5
(33)
Read All Reviews

Ease of Use


3.3 / 5


  • "The biggest problem is that they changed the scanning system for version 10. It makes retrieving and printing specific reports very difficult."

  • "Now patients can able to book the appointment of their own in online. A great asset and user friendly to all."


4.3 / 5


  • "Straight-forward for claims. Easy to read screens and tabs."

  • "Very easy to bill electronically, also E prescribing is not difficult at all."

Customer Support


2.9 / 5


  • "Tech support used to be based solely in India and trouble shooting a tech issue with the language barrier was very frustrating."

  • "We have been very happy with the overall functionality of this software as well as the excellent customer service."


4.3 / 5


Features & Functionality


3.4 / 5


  • "The whole feel of eCW is that of a clunky data gatherer. It is absolutely dreadful at the point-of-care."

  • "Very easy to find interested information, good and easy interface. Lots of practice works, different opinions and point of view."


4.2 / 5


  • "Customer service is pretty responsive and gets back quickly."

  • "This software is simple, straight forward and easy to navigate and use."

Value for Money


3 / 5


  • "The tech support is horrible and the software goes offline often and the price."

  • "The customization and interface capabilities have also been a big bonus with eCW. It is also great value for the cost."


4.4 / 5


Product Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition
  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eClinicalWorks vs Practice EHR

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Practice EHR vs eClinicalWorks