Act-On vs Keap (formerly Infusionsoft)

Starting Price

$900.00/month

$79.00/month

Best For

Act-On serves 4800+ customers worldwide, ranging in size (small and mid-size businesses, enterprise departments) and industry (financial services, healthcare, manufacturing, education, tech).

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

Ideal number of Users

1 - 99

1 - 1000+

Rating


4.3 / 5
(244)
Read All Reviews

4.1 / 5
(1052)
Read All Reviews

Ease of Use


4.1 / 5


  • "Love the implementation process and overall ease of use."

  • "I like its ease of use, customer service, and integration with Salesforce.com."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.3 / 5


  • "I like the breadth of capabilities with superior customer support by both the Customer Success Manager and Technical Support."

  • "Take advantage of the free training, webinars, and customer support. They're all very helpful."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.1 / 5


  • "Act-On is super intuitive to use, and any time that I do have questions, their support team has been really quick to respond and helpful."

  • "It's service like that that makes me want to stay on the software. It's user experience and customer support were always top notch."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


3.9 / 5


  • "Perfect for Small Teams and Budgets with Big Functionality."

  • "This is far more cost efficient, easy to use and with better customer service."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Screenshots

View 4 screenshots 54606 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Act-On vs Keap (formerly Infusionsoft)

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Keap (formerly Infusionsoft) vs Act-On