Mailchimp vs Salesforce Marketing Cloud

Starting Price

$9.99/month

Not provided by vendor

Best For

Cloud-based email marketing solution that helps businesses of all sizes design, automate and manage marketing campaigns across various email platforms, ad channels and more via a unified dashboard.

Companies of all sizes, in all industries.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.5 / 5
(12316)
Read All Reviews

4.1 / 5
(250)
Read All Reviews

Ease of Use


4.4 / 5


  • "I love how user friendly Mailchimp is. Making an email is easy and it always looks nice."

  • "Being able to integrate with the other tools like SurveyMonkey is seamless and allows for ease of use between multiple platforms."


3.6 / 5


  • "I have been extremely happy with the ease of use when creating and tracking the activity of client accounts."

  • "You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers."

Customer Support


4.2 / 5


  • "The customer service is great. Although via chat, I find them to be very responsive and their FAQ are great."

  • "Great customer service and the ease of use on the restaurant was awesome."


3.7 / 5


  • "As with all things SalesForce you can expect nothing but the top level of customer support and options. We currently run a Salesforce website, so the integration is flawless and easy."

  • "This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases."

Features & Functionality


4.4 / 5


  • "The templates for ads are super easy to edit to your needs and provide a fantastic guideline."

  • "Mail Chimp is pretty great overall, the interface is excellent and easy to use for the most part."


4.2 / 5


  • "I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust."

  • "This is an outstanding product for 1:1 engagement with an existing audience. We're still somewhat new to it, but are quickly coming up to speed."

Value for Money


4.4 / 5


  • "Good analytics, good speed, good price. Will let you get stuff out to all the people on your mailing lists with minimal work."

  • "I love how everything just works and looks good. Their templates and functionality blow Hubspot out of the water - at a fraction of the cost."


3.7 / 5


  • "This is a great investment as long as you take the courses offer to help you learn how to use the software."

  • "Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product."

Product Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Mailchimp vs Salesforce Marketing Cloud

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